CX CUSTOMER WEBINAR SERIES
Key marketing priorities to create continuity, build business resilience and accelerate growth
Webinar Episode 4: Artificial Intelligence for CX professionals; Make your technology stack work harder for you
15 December 2020
11 AM (GMT Time)
A survey ran by Influencer MarketingHub tells us that 38% of responders believe they will have to lay off workers due to the pandemic. On the flip side a survey from Marketing Week tells us that marketers expect their objectives to stay the same (32%) or increase slightly (27%).
In this webinar we will discuss how technology can help: From reducing manual work through automation to predictive segmentation and Intelligence driven conversations.
In this webinar, you will learn how to:
- Leverage Digital Assistants and other conversational interfaces to drive dialogue and value while reducing costs.
- Improve customer conversion through better use of data and real-time decisioning
Experience Director at Oracle
Biography: Clement Jacquemin has been working in the digital marketing industry for over 10 years and 4 years at Oracle.
He is an Experience Director within Oracle CX Marketing working with major brands across Europe leading them to achieve marketing excellence through leveraging design thinking techniques and emerging technologies combined with the power of the Oracle Cloud.