Customer Service in a Changing World - Adapt. Communicate. Transform.

In times of change, customer service is in prime position to provide advice, guide customers in their search for information, and to facilitate important decisions for individual customers. At the same time, customer service professionals are adopting new ways of working in a dynamic business environment.

Oracle is collaborating with thousands of companies globally around service excellence and we are here to support with advice, inspiration and open dialogue.

Hear about the role of service in times of change: service driving business, new work environments and innovation of solutions addressing current challenges. Discuss with service experts and other CX Service customers on best practices, challenges and solutions. Get advice on where to turn for support and answers to your questions