9 July 2020 | 2:00 p.m. SGT (GMT+8) | 30 mins

With third-party data becoming scarcer and more restricted, personalization and targeting has become harder.

A loyalty and engagement program is not only designed to build meaningful consumer-brand relationships, but also enable brands to capture individual user cross-platform data and build rich first-party profiles.

Driving engagement to surprise and delight customers effectively is your route to earn their trust, build advocacy and continued business.

In this 20 minute webinar, we cover:
  • the impact Loyalty Marketing can have in achieving Omni-channel success
  • the must-haves of a good loyalty program
  • how to measure success, how to collect and activate data and
  • examples of creative engagement tactics that you can use.

Featured Speakers

Lisa Collins
Lisa Collins
Director CX Strategy,
Oracle CX
Julie Dura
Julie Dura
Principal Solutions Consultant,
Oracle CX

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