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Dining In and Out in 2021

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US and UK Consumer Trends

Following months of widespread stay-at-home orders and forced closures of establishments around the world, restaurants are looking ahead to 2021.

Dining In and Out in 2021 examines consumer preferences and expectations when returning to restaurants, and examines how recent events have impacted loyalty and engagement. Download the report to understand

  • How loyalties shifted and changed for independents and chains
  • Which age demographics are more likely to bounce back to “normal” frequency rates
  • What technology-enabled experiences rank high for consumer safety the old bullets should be removed