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Reenvision the Utility Business

Innovation fuels our every step towards the next-generation utility business

Live Webinar
Dates: 15 October | 29 October | 3 November | 19 November | 3 December
Start time: See below schedule
5-Part Oracle Virtual Event Series

4-Part Oracle Virtual Event Series

The utility industry faces transformative pressures from nearly every angle. Consumer expectations continue to evolve swiftly as available technology drives new trends and makes information more accessible. Conservation efforts and changing markets around the world continue to influence regulations and utility challenges. Ideas that were once considered cutting edge - smart grid, distributed generation, pre-paid billing – are becoming commonplace and require utilities to respond more quickly.

Led by a team of experts from Oracle Utilities, this virtual event series will discuss vital topics that matters most to utilities in the region.
  • What’s next on digital frontier in meter & customer platforms
  • How Machine Learning can transform customer platforms
  • Why and How to take advantage of analytics to protect the revenue.
Please pick all topics of interest, register and join us. The session lasts for 20 minutes with more time secured for Q&A.

Topics & Schedule

Thursday, 15 October
What’s next on the digital frontier from meter to cash to customer
Start Time: 8:00 AM Dubai | 9:30 AM India | 12:00 Noon Singapore | 3:00 PM Sydney
Speaker: Nick Birrell, Vice President of Industry Strategy

As the digital world continues to change at a rapid pace, it is more important than ever that utilities maintain focus on digital transformation and ensure they are ready to adapt as their customers and customer preferences continue to evolve.

Join us for a discussion on the latest meter to customer trends impacting utilities globally and how utilities are using technology to better serve each customer – from residential and domestic, to complex commercial and industrial customers.
Thursday, 29 October
The Rise of Autonomous: How Machine Learning can transform the customer platform
Start Time: 9:00 AM Singapore | 12:00 Noon Sydney
Speaker: Caitlin Aburrow, Senior Director, Global Product Marketing

Automation is all around us, transforming the experiences we have as consumers and changing our daily lives. Shouldn't automation help us work better, too? The utility customer platform needs to get smarter, with tools like machine learning and artificial intelligence embedded straight into its core.

In this session, let’s imagine a new standard. We'll discuss the value of autonomous, why it matters for utilities, and areas where we can infuse autonomous capabilities now to drive outcomes, insights, and innovation for your team.
Tuesday, 3 November
Analytics and Revenue Protection for Utilities
Start Time: 10:00 AM Dubai | 11:30 AM India | 2:00 PM Singapore | 5:00 PM Sydney
Speaker: Wayne Van Eyk, Presales Director JAPAC & MEA

Theft and infrastructure failures impact utilities of all types and sizes and identifying both technical (infrastructure) and non-technical (theft) losses presents a major challenge for energy and water utilities. In this session, we’ll look at how utilities can use technology to identify loss, differentiate meter malfunction from theft behavior, and effectively respond to these loss scenarios.

Join this session to explore key industry innovations and fresh ideas on revenue protection
Thursday, 19 November
Customer Platform Trends in Gas Distribution
Start Time: 8:00 AM Dubai | 9:30 AM India | 12:00 Noon Singapore | 3:00 PM Sydney
Speaker: Dillon Fernandesz, Master Principal Sales Consultant

Like electric utilities, natural gas utilities are having to spread their financial resources across both CapEx investments to upgrade aging infrastructure and OpEx investments in new technology to increase reliability and maximize efficiencies through operations and asset maintenance, with a high priority on improving customer experience and satisfaction

In this session we’ll look around the globe at the latest customer information trends in gas distribution market. What challenges are gas utilities tackling? Where are we seeing promising innovation?

We invite you to join this session and offer your own perspective and learnings as well.

Featured speakers

Caitlin Aburrow

Caitlin Aburrow

Senior Director, Global Product Marketing
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Caitlin Aburrow

Senior Director, Global Product Marketing
Caitlin Aburrow leads global product marketing for Oracle Utilities, working with utilities around the world to understand the challenges they face and opportunities available as the industry continues to transform at a rapid pace. Before joining Oracle, Caitlin was a founding member of a start-up that delivered real-time financial impact analysis for energy conservation strategies. Caitlin holds a Master’s degree in International Conflict from King’s College London, where she studied the impact of resource-driven global conflict. Caitlin believes that at the intersection of energy and technology we can unlock innovation that is critical to the well-being of all people.
Dillon Fernandesz

Dillon Fernandesz

Master Principal Sales Consultant
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Dillon Fernandesz

Master Principal Sales Consultant
Dillon Fernandesz has worked in the Utility Industry for 30 years. Initially working with a Utility Retail company in Victoria Australia for 13 years, and the last 17 years have been with Oracle Corporation. He has experience with implementing Oracle utility products at Utility companies in Australia. His current role enables him to travel throughout Asia Pacific talking to Utility companies about Oracle's Utilities products.

Nick Birrell

Nick Birrell

Vice President of Industry Strategy
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Nick Birrell

Vice President of Industry Strategy
Nick Birrell is Vice President of Industry Strategy at Oracle Utilities. He works closely with energy and water utilities to help guide Oracle strategy in the utilities industry.

Nick is passionate about the dramatic transformations occurring in our industry and technology’s role in all of this. For many years he has consulted in the business and information technology domain, providing strategic guidance, solution insights and implementation expertise to utilities across the globe. Overall, he holds firm to his belief that technology, when done right, is a positive agent of change, not just for the utility but for the local community it serves, and ultimately the Planet.

Nick holds a Bachelor of Economics, a Bachelor of Arts (Political Science Honours) and a Master of Business Administration from Monash University in Australia.
Wayne Van Eyk

Wayne Van Eyk

Presales Director JAPAC & MEA
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Wayne Van Eyk

Presales Director JAPAC & MEA
Wayne’s experience in JAPAC, USA and UK includes Industry Solution Strategy and Design, Implementation Support and Specialist Solution Consulting. These international roles have enabled Wayne to gain an experienced view of different business, market, and client needs across enterprise solution strategy, development and implementation in the utilities industry.

Wayne has 18 years experience within the utility industry, and this overlaps with over 18 years in the IT industry. Wayne has worked in his current role for the past 11 years, working with customers in both regulated and de-regulated environments in most of the JAPAC nations.

Over the past 18 months, Wayne has spent much of his time in Japan, India, New Zealand, and Australia working with utilities and markets to understand industry strategy and needs.