In this episode of CX Factor, Mark Fidelman sits down with Brad Brooks, Chief Marketing, Product, and Engineering Officer at DocuSign, to learn how they pivot and improve their customer experience strategy based on new measures of performance that align with today's digital landscape.
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Learning Library
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Find out how you score in CX against 350 of your competitors
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Digital Transformation: 3 Areas of Customer Experience to Invest in Right Now
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5 Data-Driven Tech Trends Shaping Customer Experience
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