DocUSign
DocuSign
Identifying new metrics of success in customer experience

In this episode of CX Factor, Mark Fidelman sits down with Brad Brooks, Chief Marketing, Product, and Engineering Officer at DocuSign, to learn how they pivot and improve their customer experience strategy based on new measures of performance that align with today's digital landscape.

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Learning Library

  • CX Assessment Tool

    Find out how you score in CX against 350 of your competitors

    Take Assessment
  •  Digital Transformation: 3 Areas of Customer Experience to Invest in Right Now

    Digital Transformation: 3 Areas of Customer Experience to Invest in Right Now

    Read Ebook
  • 5 Data-Driven Tech Trends Shaping Customer Experience in 2017

    5 Data-Driven Tech Trends Shaping Customer Experience

    Access Ebook