+ seasonal automated campaign adjustments, 8 ways to reduce list churn, & more   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌
 
ORACLE
CX Marketing Consulting
Issue 29
 
 
Insights & inspiration from our 500+ digital marketing consultants.
 

This week we’re talking about...

 
 
› 
Improving curbside pickup
› 
Seasonal automation updates
› 
8 ways to reduce list churn
› 
Preparing for holidays & beyond
 
 
 

5 Steps of a Curbside Pickup Order

 
1. 
Store Inventory Visibility
2. 
Curbside Ordering Online
3. 
Order Picking
4. 
Curbside Order Ready Notification
5. 
Customer Check-in
 
Optimize each one
 
 
 

Seasonal Automated Campaign Adjustments to Stay Relevant

 
The holiday season offers opportunities for your automated campaigns to work even harder for your company.
 
3 adjustments to make
 
 
 
 
 
SMARTER CX
                    PRESENTED BY ORACLE
 

8 Ways to Reduce Email List Churn

 
It’s like walking up a down escalator. The more your list churns, the faster you have to go to avoid losing ground.
 
Slow your churn
 
 
 
On Litmus’s Delivering Podcast:
 

Seeing Into the Future

 
Oracle Consulting’s Chad S. White joins Jason Rodriguez to talk about how to prepare for a challenging 2020 holiday season and what to focus on in 2021.
 
Listen in
 
 

Say

WHAT?

 

                     
                    Clint Kaiser, Head of
                    Strategic & Analytic
                    Services at Oracle CX
                    Marketing Consulting
 
“
 
Instead of WFH (Working From Home), the future appears to look more like WFA (Working From Anywhere). Driving a longer time on property by enabling and even encouraging hotel guests to have a dual work-play purpose to their stay is an opportunity for the foreseeable future.
 
— 
Clint Kaiser, Head of Strategic & Analytic Services at Oracle CX Marketing Consulting
 
 
 
Twitter
Chad S. White @ChadSWhite
There’s really no excuse for a brand’s emails to be clipped in Gmail. This isn’t new. If your email is more than 102KB, it’s going to be clipped, which is a bad subscriber experience. Besides losing content, you’re guaranteeing your unsub link is clipped, which risks complaints.
 
 
 

Let’s work

TOGETHER

 
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Drop us a line
 
 

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