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Excellence in Self Service and Contact Center - can you have both?

10TH SEP
10:30 AM CET 45 MINUTES

Speakers

  • Sara Eklund
    Sara Eklund
    Director CX Strategy B2C EMEA, Oracle
  • Dr. Christian Rausch
    Dr. Christian Rausch
    Managing Director emotion-banking, Austria
  • Markus Gürtler
    Markus Gürtler
    CIO ORS Group
  • Martin Veren
    Martin Veren
    CEO Primeone Business Solutions
  • Muhamed Hadzic
    Muhamed Hadzic
    CX Strategy and Business Development Lead CEE, CIS, Israel. Oracle

About us

The Digital Innovation Lab is a format dedicated to digital transformation. We reimagine how we use technology, people and processes to move businesses forward in new ways.

About us

Our Topics

What we do

We deep dive into the world of change and showcase how digitisation is affecting businesses, industries and our society. We discuss implications based on global best practices, studies and reports.
Experts, researchers, business users and our audience get into vivid discussions to understand what is already possible and what the future has in store!

What we do About us
interactive About us

Our events are interactive – whether we are talking and meeting in real live or in the digital space – everyone is invited to discover digital innovations, share his or her thoughts, and participate in the discourse on which new opportunities come with digital transformation and how it can help to overcome current challenges.

WHERE?

Either digitally via zoom or personally in an inviting location, accompanied with some good food & beverages from the region.

WHERE DO THE EVENTS About us
WHO IS INVITED About us

WHO?

International experts, digital responsibles and enthusiasts! Whether you work in sales or marketing, IT or business - join The Digital Innovation lab and dive deep with us into the universe of digital transformation! Register now!

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