Working Effectively With Support

Hospitality and F&B Users

We are pleased to invite you to the Working Effectively with Support for Hospitality and Food & Beverage Users series. This series offers new and current Oracle Hospitality and Food & Beverage Support users an introduction to the Customer Support Portal and how they can use it to improve their support experience, including registering for and using the portal, creating and managing service requests, leveraging knowledge to troubleshoot and resolve common issues, and introducing the Customer User Administrator role.

Click here to download the Hospitality and Food & Beverage Support Quick Reference Guide. Keep it handy for answers to quick questions and procedures within the Customer Support Portal.


Live Webinars

Working Effectively with Support for Hospitality and Food & Beverage Users

This webinar offers new and current users an introduction to the Customer Support Portal for Hospitality and Food & Beverage and how they can use it to improve their support experience, including registering for and using the portal, creating and managing service requests, leveraging knowledge to troubleshoot and resolve common issues, and introducing the Customer User Administrator role.

Date: July 5, 2023

Start Time: 9:00 a.m. GMT

Duration: 45 mins


Date: July 21, 2023

Start Time: 4:00 p.m. GMT

Duration: 45 mins


Date: August 9, 2023

Start Time: 9:00 a.m. GMT

Duration: 45 mins


Date: August 22, 2023

Start Time: 4:00 p.m. GMT

Duration: 45 mins


Date: September 8, 2023

Start Time: 9:00 a.m. GMT

Duration: 45 mins


Date: September 20, 2023

Start Time: 4:00 p.m. GMT

Duration: 45 mins


Date: October 10, 2023

Start Time: 9:00 a.m. GMT

Duration: 45 mins


Date: October 26, 2023

Start Time: 4:00 p.m. GMT

Duration: 45 mins


Date: November 8, 2023

Start Time: 9:00 a.m. GMT

Duration: 45 mins


Date: November 21, 2023

Start Time: 4:00 p.m. GMT

Duration: 45 mins


Date: December 7, 2023

Start Time: 9:00 a.m. GMT

Duration: 45 mins


Date: December 22, 2023

Start Time: 4:00 p.m. GMT

Duration: 45 mins


Date: January 12, 2024

Start Time: 9:00 a.m. GMT

Duration: 45 mins


Date: January 24, 2024

Start Time: 4:00 p.m. GMT

Duration: 45 mins


Date: February 6, 2024

Start Time: 9:00 a.m. GMT

Duration: 45 mins


Date: February 22, 2024

Start Time: 4:00 p.m. GMT

Duration: 45 mins


Date: March 6, 2024

Start Time: 9:00 a.m. GMT

Duration: 45 mins


Date: March 22, 2024

Start Time: 4:00 p.m. GMT

Duration: 45 mins


Date: April 11, 2024

Start Time: 9:00 a.m. GMT

Duration: 45 mins


Date: April 23, 2024

Start Time: 4:00 p.m. GMT

Duration: 45 mins


On-Demand Webinars

Getting Started with Support

If you are new to the Customer Support Portal, the Getting Started with Support training modules will introduce you to the Customer Support Portal, including how to set up a new account and navigate the portal.


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Working Effectively with Support

After creating your account, complete the Working Effectively with Support on-demand training to learn about the tools and processes available in the Customer Support Portal.


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