Working Effectively With Support
Hospitality and F&B Users
We are pleased to invite you to the Working Effectively with Support for Hospitality and Food & Beverage Users series. This series offers new and current Oracle Hospitality and Food & Beverage Support users an introduction to the Customer Support Portal and how they can use it to improve their support experience, including registering for and using the portal, creating and managing service requests, leveraging knowledge to troubleshoot and resolve common issues, and introducing the Customer User Administrator role.
Click here to download the Hospitality and Food & Beverage Support Quick Reference Guide. Keep it handy for answers to quick questions and procedures within the Customer Support Portal.
Live Webinars
Working Effectively with Support for Hospitality and Food & Beverage Users
On-Demand Webinars
Getting Started with Support
If you are new to the Customer Support Portal, the Getting Started with Support training modules will introduce you to the Customer Support Portal, including how to set up a new account and navigate the portal.
Working Effectively with Support
After creating your account, complete the Working Effectively with Support on-demand training to learn about the tools and processes available in the Customer Support Portal.