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Symphony Cloud

Best Practices

10 Ways to Ensure a Successful Simphony Install
  • Be engaged
  • Ask questions throughout the process
  • Understand key dates, such as database review and go-live date
  • Only submit final menus or fully completed menu item configuration sheet
  • Own data - avoid garbage in, garbage out
  • Get other departments (like IT, Finance, etc.) involved with the consultants not just F&B
  • Duplicate POC's - there should always be at least 2 POS champions on every site
  • Commit both POS champs for the whole 8 hours during POS champ training days
  • Ask questions during POS champ training, like, can we do this? Will the system do this? How do I accomplish programming this business process?
  • Don't be afraid to communicate with Oracle if you need more help. We would much rather do it with an installer onsite, rather than post install

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Mastercard announced an expansion of their Bank Identification Numbers (BIN) range.


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