Oracle Retail Webinars

Overview:

Title: 5 Retail Strategies for AI Success

Duration: 58 Minutes

Description:

This webinar will present a comprehensive discussion for retailers looking to integrate AI into all facets of their operations - from merchandising and marketing to store management and supply chain. Hear experts from Oracle Retail and The Parker Avery Group explore practical AI adoption strategies across your retail business.

Overview:

Title: How Grocery Retailer Flink Takes the Fast Lane to Transform Online Business

Duration: 42 Minutes

Description:

Discover how Flink transformed its business to deliver stellar service while protecting margins. Flink, founded in 2021, has already managed $400 million in revenue in its second year, thanks to its fast customer service, constant technological updates and commitment to sustainability. Operating purely online via app and website, Flink bases its decision-making entirely on data, and has worked with Oracle technology to further support its path to success. With improved automation and visibility, Flink can better track inventory across its hubs and distribution centers to meet customer expectations for fast, accurate deliveries.

Overview:

Title: Maurices Story: Why Retailers are Moving POS to the Cloud

Duration: 40 Minutes

Description:

Listen to this interactive webinar discussion to hear maurices' Chief Digital and Information Officer share their omnichannel retail strategy, change management, and vision. Hear how maurices' Oracle Xstore POS rollout, supported by OPN partner Logic, enabled smooth integrations to their loyalty and promotions programs.

Overview:

Title: One Oracle for Retail End-to-End Business Process Demo

Duration: 38 Minutes

Description:

Retail expert Lee Clinton showcases the power of Oracle for Retail through a connected end-to-end business process demo that enables retailers to execute strategic goals and unlock the value of customer data.

Overview:

Title: Puig’s Beauty Makeover of the Consumer Experience with Oracle Cloud

Duration: 51 Minutes

Description:

You may recognize the Puig brands like global sensations Penhaligon’s, L'Artisan Parfumeur, Carolina Herrera, and Paco Rabanne. Puig adopted best-in-class Oracle Retail Xstore technology to improve the customer experience and streamline retail operations in 8 markets at 50 stores, using a single instance of cloud. Listen to hear how the retailer drives adoption, improves data capture rates, and feeds their growing retail estate.

Overview:

Title: Cape Union Mart: Embracing cloud technology to scale for customer demand

Duration: 32 Minutes

Description:

Leading South African retailer Cape Union Mart is a one-stop destination for outdoor enthusiasts, travelers, and explorers. To drive lasting customer loyalty, the brand abides by its DARE initiative, which stands for delivering awesome retail experiences. Grant De Waal, Chief Information Officer, discusses how the retailer successfully transformed its IT landscape by embracing the cloud.

Overview:

Title: 2022 Consumer Research - Turning Shopper Insight into Action

Duration: 34 mins

Description:

Based on Oracle Retail's 2022 consumer research findings, Rose Spicer, head of retail marketing, and Antony Wildey, VP of retail solution consulting at Oracle Retail share the seven steps to turning shopper insights into action.

Overview:

Title: Grocery Tech Trends Driving the New Customer Experience with RIS News

Duration: 46 mins

Description:

Join RIS News and Oracle Retail to hear how technology is helping grocery retailers create a seamless and enticing customer experience in-store and out, providing substitutions when digital hiccups occur, all while maintaining the perfect inventory and assortment despite sourcing, sustainability, and labor challenges.

Overview:

Title: Predict the Unpredictable Supply Chain with AI

Duration: 47 mins

Description:

Join RIS News and Oracle Retail to learn how technology helps retailers drive accurate demand forecasts, optimize daily replenishment decisions, and align the actual service level to the targets with the minimum inventory.

Overview:

Title: Oracle Webinar Featuring Forrester - Exploring Omnichannel Retail Maturity

Duration: 58 mins

Description:

Omnichannel retail started with the primary goal to deliver the product to the consumer in any way possible, no matter the cost. Retailers must provide increasingly seamless experiences in a way that significantly drives profitability across channels. To keep up with the changing market, retailers used duct tape or acquired bolt-on solutions atop legacy systems to keep up with shopper demands. The temporary solution may accelerate omnichannel retail capabilities in the short term but often leaves longer-term problems by reducing flexibility in the future. Join Oracle and Forrester to learn:

• Why omnichannel retail must continue to evolve to be automated, targeted, and seamless even for many different customer journeys;
• The importance of sharing data;
• The ‘4 Ps’ of omnichannel and why they are critical to success;
• The biggest payoffs for omnichannel retailers.

Overview:

Title: Oracle Webinar Featuring Forrester - A Retail Inflection Point

Duration: 60 mins

Description:

A Retail Inflection Point Research Findings - After months of disruption, change has become not only a constant but the norm in retail, with no expectation of slowing down. As we close out 2021, we find ourselves not looking back, nor ahead at the change to come, but at an inflection point—ready to ride the next wave and embrace adaptation.

Watch to explore over 5,700 global consumer shopping habits, strategic trends, and technology investments. Oracle welcomes guest speaker and retail expert Sucharita Kodali VP, Principal Analyst of Forrester, to discuss retail today and retail tomorrow.

Key questions covered: How can retailers propel forward with today's unique market challenges? How can retailers convert a challenge to an opportunity? Where does agility matter the most? What role does technology play in 2022?

Overview:

Title: ORIF Keynote with Mike Webster SVP and General Manager Oracle Retail

Duration: 45 mins

Description:

Mike Webster leads the 2021 Oracle Retail Industry Forum with a session on the state of retail.

Overview:

Title: ORIF: Inventory strategies to meet evolving customer expectations

Duration: 50 mins

Description:

Today’s unpredictable and volatile customer buying habits limit the effectiveness of historical data when predicting purchasing behavior and planning product inventory. As a result, inventory moves out of the stores faster, creating a strain on both the supply chain and its financial model, leading to a gross margin problem. Join this session and hear how retailers are making inventory work for them.

• Grant De Waal-Dubla Group IT and E-Commerce Executive, Cape Union Mart Group
• Carla Anderson Senior Director Merchandising Strategy, Oracle Retail
• Nathan Gray VP Merchandise Planning and Allocation, Helzberg Diamonds
• Rudy Kulas Managing Director, Deloitte

Overview:

Title: ORIF: Evolution of the customer experience

Duration: 45 mins

Description:

With digital engagement on the rise, retailers are being pushed to create a safe and convenient store experience. A new set of retail omnichannel journeys has accelerated the path to meet these challenges, including curbside pickup, contactless payment, and ship from the store. Listen in to hear how retailers can face these challenges head-on and create a future-proof strategy.

Matteo Torti - Group Chief Information Officer, Ermenegildo Zegna Group
Angus Blest - Head of Commercial Partnerships, Adyen
Rachel Henwood - Senior Sales Consulting Director, Oracle Retail

Overview:

Title: RetailX Stream with Internet Retailing Episode 4: Relationships with partners

Duration: 48 mins

Description:

This episode investigates new relationships between partners when transitioning to D2C, focusing on the ideal states for the new world of D2C and how it can exist alongside an existing relationship. Ian interviews Mira Samani, Head of Global Digital Strategy and Planning at global drinks brand Diageo and Rachel Glynn, Head of Ecommerce at luxury fashion label Radley London.

Overview:

Title: RetailX Stream with Internet Retailing Episode 3: Gathering data - and acting upon it

Duration: 48 mins

Description:

This episode provides an authoritative overview of the new types and quantities of data D2C and the growth of ecommerce creates - and most importantly, how to keep on top of it. During this episode, we hear from experts Warren Richmond, CEO of Situ Live, Robin Phillips CEO of The Watch Shop, Nadine Neatour, Director of Marketing at Selfridges and Martin Francis, GM at FitFlop.

Overview:

Title: RetailX Stream with Internet Retailing Episode 2: "D2C experiences"

Duration: 41 mins

Description:

Watch this episode as we delve into direct-to-customer relationships, including how to build a great experience, how to measure success and how D2C differs from retail by relating to IR's research as well as exclusive interviews with Eric Fergusson, Director of Ecommerce at Liberty London, Martin Francis, Global GM at FitFlop and Sally Heath Minto, Digital Director at Revolution Beauty.

Overview:

Title: RetailX Stream with Internet Retailing Episode 1: "Direct relationship with the customer"

Duration: 39 mins

Description:

This episode focuses on the move to selling direct; how this sits with wholesale agreements and retail partnerships and everything in between.

Overview:

Title: From Cash to Contactless: Delivering a Connected Retail Experience

Duration: 50 mins

Description:

With up to 96% of consumers saying they intend to continue using contactless payments post-pandemic, retailers need to be ready to support the shift to mobile and contactless payment in-store and instant one-click checkout online. Retailers’ ultimate goal will be to balance the experience customers expect while providing the convenience and innovation they need.

During this session, industry leaders Oracle and Adyen share how their differentiated value delivers a single omnichannel retail connected solution for payments.

Key takeaways will include:

• How retailers can understand changing customer behaviors and expectations, focusing on efficient self-service and contactless engagements;
• Examples of how retailers can put a single solution in place that supports commerce on both the front and back ends through all channels; and
• Actionable steps to accelerate the vision of one payment solution across geographies that efficiently offers a global presence and reach.

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Overview:

Title: 7 Resolutions for Retail

Duration: 25 mins

Description:

Oracle Retail consumer research features global surveys of consumers and retailers on expectations, shopping habits, & more. This fall Oracle partnered with Untold Insights to poll 5,143 consumers in the United States, United Kingdom, Australia, China, Brazil, Mexico, Italy, France, Germany and the United Arab Emirates this fall about their COVID-19 shopping habits and plans for holiday shopping.

In this session, we will review the findings and declare retail resolutions for 2021.

Overview:

Title: Growth and Change: from ‘Baskets’ to ‘Customers’. How PEPCO and Poundland have Flexed and Focused

Duration: 47 mins

Description:

In this webinar we hear from Nick Wharton, CFO at Pepco Group, about the group’s business and how COVID has affected trading. We also shine an EMEA spotlight on our recent Global Consumer Research Anatomy of Change.

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Overview:

Title: Case Study: Helzberg and the Power of Assortment Planning

Duration: 40 mins

Description:

Helzberg Diamonds Shares Tips on Fine-tuning Assortments and Quick MFP Implementation

Research continues to show compelling assortments as a key driver of obtaining and retaining customer loyalty. Oracle Retail’s 2020 consumer study found that 53% of global consumers feel that new and exciting products and assortments with personalized offers is important for them to continue shopping with a retailer. Developing strong and new assortments continues to be the key for retailers to compete in this increasingly complex industry.

On Thursday, December 3rd, Nathan Gray, Helzberg Diamonds, VP of Merchandising, Planning, and Allocation will discuss how retail science techniques, like demand transference and store clustering, found in Oracle’s retail planning solutions have helped them become a data-driven business and reduce duplication of assortments.

Helzberg confidently reduced the duplication of assortments. Nathan will discuss Helzberg’s quick implementation of Oracle Retail Merchandising Financial Planning and Demand Forecasting project, followed by what’s next on the horizon - assortment planning.

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Overview:

Title: Mexican Footwear Retailer Serves the Customer Better with Omnichannel Retail Technology

Duration: 53 mins

Description:

Grupo Nazan shares how they reinvented their business model to better serve customers.

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Overview:

Title: Descriptive, Prescriptive, and Predictive: The Trifecta That Evolves Your Retail Supply Chain

Date: Nov 10, 2020

Start Time: 8:00 PST

Duration: 45 mins

Description:

Join Oracle Retail on November 10, 2020, to discuss how leading retailers are leveraging the trifecta of analytics to sustain and prepare for the supply chain bullwhip effect.

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Overview:

Title: An Analyst Point of View: How to Maximize Your Retail Inventory Investment

Duration: 49 mins

Description:

In the current retail climate, retailers must understand the importance of inventory accuracy and visibility across locations.

On Thursday, October 29th, Jon Duke, Research Vice President, Retail Insights of IDC, will join Oracle to discuss the keys for successful retail inventory management for a global omnichannel retailer.

Learn how retail solutions can help you unlock the magic of the holidays.

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Overview:

Title: How Total Wine Is Recharging Loyalty With An Omnichannel Focus

Duration: 20 mins

Description:

As the largest independent fine wine retailer in the U.S., Total Wine & More operates 225 stores across 25 states. When COVID-19 hit, as an essential retailer most of the stores stayed open, but the customer experience needed to change quickly to adapt to the new normal.

In this session, attendees will find out how Total Wine & More reset its strategies around loyalty, communications, and fulfillment, by focusing on:

• Enhancing collaboration among internal business stakeholders;
• Creating a stronger focus on digital marketing and social media;
• Integrating shopper data into customer-facing marketing efforts;
• Identifying the most relevant KPIs for measuring business success; and
• Implementing a new curbside pickup and delivery program

Overview:

Title: Weatherize Replenishment to Increase Sales & Reduce Perishable Shrink-Waste

Duration: 34 mins

Description:

Hear from Oracle and Planalytics on how supermarkets and other food retailers can better align store-level inventories with demand by quantifying and incorporating the weather’s impacts on consumer buying behavior.

It is not uncommon for businesses to use replenishment processes that rely on recent sales volumes or historical trends but do not anticipate the upcoming demand shifts that continually occur due to changes in the weather. As a result, certain stores end up understocked for a variety of weather-sensitive products, while others are overstocked.

Too often, sales are lost and customer satisfaction takes a hit. In fresh categories, the misalignment of inventories with demand drives up shrink/waste costs.

Join us for the webinar to learn how integrating Planalytics’ Weather-Driven Demand metrics into Oracle Retail enables companies to optimize replenishment in a scalable and sustainable manner.

Overview:

Title: Make Your Inventory Work for You

Duration: 40 mins

Description:

While what’s to come in the weeks and months ahead is still unknown and will vary significantly from one retailer to the next and by locality, retailers are focused on finding ways to make their inventory work for them during this time and as they prepare for eventual reopening. Whether they are awakening dark stores to offer curbside pickup, shipping from these stores to fulfill online orders, or are redistributing inventory between stores and warehouses to prepare for staggered reopenings, inventory visibility will be critical. Join us to learn how retailers using Oracle Retail’s Store Inventory Operations Cloud Services have a leg up, with real-time, accurate, and accessible store-stock data. This enables retailers to execute seamless commerce anywhere through consistent, efficient, and effective in-store processes and procedures.

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Overview:

Title: Achieve Profitable Customer Acquisition

Duration: 26 mins

Description:

Shoppers are demanding a highly relevant, personalized, and consistent experience across all channels. Customer acquisition costs are at an all-time high, and it only takes one bad experience to lose a hard-earned customer. However, retailers cannot deliver differentiating customer experiences at the very moment they need it without having a solid understanding of who their customers are and what they want. Join us to learn how science and machine learning optimize the personalization of the customer experience, enrich and augment existing customer datasets, and help retailers discover new customers.

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Overview:

Title: Inside the New Next: How Your Talent, Tactics, and Tech Will Need to Evolve

Duration: 42 mins

Description:

Hear Gregg Flinn and Alicia Esposito discuss discovering how your business should evolve to meet consumer expectations in the New Next. Historically, all aspects of retail relied on the physical experience with high-touch interactions of payment, fulfillment, and engagement practices. Times have changed. What do your stores look like? How will your associates and customers adjust and interact? Where do you source your inventory to fulfill demand? During this webinar, consider new strategies that work for your business to create agility and sustain your operations.

Topics include: The new technologies that will support rich and seamless experiences; The new tactics that will build customer trust and boost conversions; and The new talent and skills your workforce will need to ensure success moving forward.

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Overview:

Title: Forrester: The State of Retail

Duration: 53 mins

Description:

The current health situation has unraveled business processes and societal norms alike, leaving retail—an inherently social industry built on the exchange of physical goods—in a state of flux. We are calling it the "New Next" because let's be honest; there is nothing normal about this unfathomed event and no clear roadmap for what lies ahead. Customers are perpetually changing the way they shop, challenging retailers to create a whole new set of KPIs that need to be monitored and a new set of business practices that have yet to be defined. As retailers work through new scenarios, they must move quickly to take advantage of opportunities as they appear. Oracle invites guest speaker and retail expert Sucharita Kodali VP, Principal Analyst of Forrester to share her thoughts about the State of Retail.

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Overview:

Title: Navigating Uncharted Demand

Duration: 21 mins

Description:

Retailers are struggling to adjust decades of well-defined inventory and traditional supply chain management processes. The end-to-end inventory management process is often manual, time-consuming, and does not adapt to changing conditions. Are you currently facing these retail challenges?

1. Carrying too much inventory
2. Don't know how much inventory is needed
3. Have inventory in the wrong place

Watch our webcast to see how the new Oracle Retail Inventory Optimization Cloud Service addresses these challenges. The solution uses machine learning to help retailers rethink an inventory approach to serve the needs of customers while conserving cash, and without having to change an existing replenishment solution.

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Overview:

Title: Webcast: 2020 Grocery Private Label Growth and Trends

Duration: 44 mins

Description:

Hear from Paul Woodward and Doug Macdonald as they discuss top private label retailer challenges and topics coming out of the Velocity Global: the My Private Brand’s virtual conference. Learn how the leading private label brands are responding to the COVID-19 health crisis by developing transparent brands, new recipes for private label success, and guidance on how to digitize private brand systems.

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Overview:

Title: The New Next for Retail: KOJ Customer Panel Discussion

Duration: 14 mins

Description:

Kamal Osman Jamjoom (KOJ) - an international retailer with over 700 stores with brands like The Body Shop and Lego - discusses how they have stayed resilient when faced with challenges with inventory and omnichannel operations due to COVID-19.

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Overview:

Title: The Secrets to Developing Transparent Private Brands

Duration: 17 mins

Description:

Today consumers rate brand transparency, honesty, and responsibility as significant factors in their buying decision. This is now a fundamental ingredient in generating brand trust and image. Paul will reveal how the world's leading private brands have incorporated transparency into their R&D process and reveals some industry secrets.

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Overview:

Title: Creative Fulfillment of Demand by Adapting the Role of the Store

Duration: 58 mins

Description:

The shift in consumer shopping journeys during this extraordinary time in retail is paving the way to the new next. As consumer expectations and buying behaviors evolve, retailers need to reimagine shopper interactions and operationalize processes to enable in-store pickup, curbside pickup, and ship to home journeys while optimizing margins and reducing order fulfillment costs. In this webcast, learn how to leverage your stores to satisfy on-line demand by opening access to existing in-store inventory through creative fulfillment strategies.

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Overview:

Title: Managing Distressed Inventory In Uncertain Times

Duration: 59 mins

Description:

The current situation has created a void of data. How do you optimize history you don’t have? How do you move the inventory as quickly and as profitably as possible? Oracle Retail's planning and optimization solutions can help you manage your portfolio and a way out of the inventory backlog by providing actionable insights into what offers should be run, what prices to set on inventory, and what locations provide the most significant opportunity to recoup sales and margin. Listen for some free advice from our planning experts Greg Flinn and DJ O'Neil.

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Overview:

Title: Oracle Retail Portfolio Update: Pivot to Customer

Duration: 39 mins

Description:

Jeff Warren, Vice President, Solution Management & Sales Consulting, shares a portfolio update featuring current and planned innovations, designed to help retailers Pivot to Customer. Hear how Oracle’s Platform for Modern Retail can help you: Acquire new customers, that have similar attributes and behaviors to your existing customers

Integrate the voice of your customer into assortment planning to increase sell through and avoid markdowns

Convert more store sales with the latest mobile POS technology Maximize store inventory utilization with a customer-centric supply chain strategy

Deliver incremental wins and disruptive financial results

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Overview:

Title: The Future of UK Retail

Duration: 49 mins

Description:

While the path ahead is unknown, it is the continuous reinvention of the landscape and the commitment of brands to adapt and evolve that will define the next era of retail. These strategies can help retailers plot a steady course and find their way through uncharted territories. Just as a compass can help us orient ourselves in unfamiliar surroundings, technology can help retailers make sense of the situation and make more informed choices in the face of uncertainty.

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