Oracle Retail Webinars

Overview:

Title: Puig’s Beauty Makeover of the Consumer Experience with Oracle Cloud

Duration: 51 Minutes

Description:

You may recognize the Puig brands like global sensations Penhaligon’s, L'Artisan Parfumeur, Carolina Herrera, and Paco Rabanne. Puig adopted best-in-class Oracle Retail Xstore technology to improve the customer experience and streamline retail operations in 8 markets at 50 stores, using a single instance of cloud. Listen to hear how the retailer drives adoption, improves data capture rates, and feeds their growing retail estate.

Overview:

Title: Cape Union Mart: Embracing cloud technology to scale for customer demand

Duration: 32 Minutes

Description:

Leading South African retailer Cape Union Mart is a one-stop destination for outdoor enthusiasts, travelers, and explorers. To drive lasting customer loyalty, the brand abides by its DARE initiative, which stands for delivering awesome retail experiences. Grant De Waal, Chief Information Officer, discusses how the retailer successfully transformed its IT landscape by embracing the cloud.

Overview:

Title: 2022 Consumer Research - Turning Shopper Insight into Action

Duration: 34 mins

Description:

Based on Oracle Retail's 2022 consumer research findings, Rose Spicer, head of retail marketing, and Antony Wildey, VP of retail solution consulting at Oracle Retail share the seven steps to turning shopper insights into action.

Overview:

Title: Grocery Tech Trends Driving the New Customer Experience with RIS News

Duration: 46 mins

Description:

Join RIS News and Oracle Retail to hear how technology is helping grocery retailers create a seamless and enticing customer experience in-store and out, providing substitutions when digital hiccups occur, all while maintaining the perfect inventory and assortment despite sourcing, sustainability, and labor challenges.

Overview:

Title: Predict the Unpredictable Supply Chain with AI

Duration: 47 mins

Description:

Join RIS News and Oracle Retail to learn how technology helps retailers drive accurate demand forecasts, optimize daily replenishment decisions, and align the actual service level to the targets with the minimum inventory.

Overview:

Title: Oracle Webinar Featuring Forrester - Exploring Omnichannel Retail Maturity

Duration: 58 mins

Description:

Omnichannel retail started with the primary goal to deliver the product to the consumer in any way possible, no matter the cost. Retailers must provide increasingly seamless experiences in a way that significantly drives profitability across channels. To keep up with the changing market, retailers used duct tape or acquired bolt-on solutions atop legacy systems to keep up with shopper demands. The temporary solution may accelerate omnichannel retail capabilities in the short term but often leaves longer-term problems by reducing flexibility in the future. Join Oracle and Forrester to learn:

• Why omnichannel retail must continue to evolve to be automated, targeted, and seamless even for many different customer journeys;
• The importance of sharing data;
• The ‘4 Ps’ of omnichannel and why they are critical to success;
• The biggest payoffs for omnichannel retailers.

Overview:

Title: Oracle Webinar Featuring Forrester - A Retail Inflection Point

Duration: 60 mins

Description:

A Retail Inflection Point Research Findings - After months of disruption, change has become not only a constant but the norm in retail, with no expectation of slowing down. As we close out 2021, we find ourselves not looking back, nor ahead at the change to come, but at an inflection point—ready to ride the next wave and embrace adaptation.

Watch to explore over 5,700 global consumer shopping habits, strategic trends, and technology investments. Oracle welcomes guest speaker and retail expert Sucharita Kodali VP, Principal Analyst of Forrester, to discuss retail today and retail tomorrow.

Key questions covered: How can retailers propel forward with today's unique market challenges? How can retailers convert a challenge to an opportunity? Where does agility matter the most? What role does technology play in 2022?

Overview:

Title: ORIF Keynote with Mike Webster SVP and General Manager Oracle Retail

Duration: 45 mins

Description:

Mike Webster leads the 2021 Oracle Retail Industry Forum with a session on the state of retail.

Overview:

Title: ORIF: Inventory strategies to meet evolving customer expectations

Duration: 50 mins

Description:

Today’s unpredictable and volatile customer buying habits limit the effectiveness of historical data when predicting purchasing behavior and planning product inventory. As a result, inventory moves out of the stores faster, creating a strain on both the supply chain and its financial model, leading to a gross margin problem. Join this session and hear how retailers are making inventory work for them.

• Grant De Waal-Dubla Group IT and E-Commerce Executive, Cape Union Mart Group
• Carla Anderson Senior Director Merchandising Strategy, Oracle Retail
• Nathan Gray VP Merchandise Planning and Allocation, Helzberg Diamonds
• Rudy Kulas Managing Director, Deloitte

Overview:

Title: ORIF: Evolution of the customer experience

Duration: 45 mins

Description:

With digital engagement on the rise, retailers are being pushed to create a safe and convenient store experience. A new set of retail omnichannel journeys has accelerated the path to meet these challenges, including curbside pickup, contactless payment, and ship from the store. Listen in to hear how retailers can face these challenges head-on and create a future-proof strategy.

Matteo Torti - Group Chief Information Officer, Ermenegildo Zegna Group
Angus Blest - Head of Commercial Partnerships, Adyen
Rachel Henwood - Senior Sales Consulting Director, Oracle Retail

Overview:

Title: RetailX Stream with Internet Retailing Episode 4: Relationships with partners

Duration: 48 mins

Description:

This episode investigates new relationships between partners when transitioning to D2C, focusing on the ideal states for the new world of D2C and how it can exist alongside an existing relationship. Ian interviews Mira Samani, Head of Global Digital Strategy and Planning at global drinks brand Diageo and Rachel Glynn, Head of Ecommerce at luxury fashion label Radley London.

Overview:

Title: RetailX Stream with Internet Retailing Episode 3: Gathering data - and acting upon it

Duration: 48 mins

Description:

This episode provides an authoritative overview of the new types and quantities of data D2C and the growth of ecommerce creates - and most importantly, how to keep on top of it. During this episode, we hear from experts Warren Richmond, CEO of Situ Live, Robin Phillips CEO of The Watch Shop, Nadine Neatour, Director of Marketing at Selfridges and Martin Francis, GM at FitFlop.

Overview:

Title: RetailX Stream with Internet Retailing Episode 2: "D2C experiences"

Duration: 41 mins

Description:

Watch this episode as we delve into direct-to-customer relationships, including how to build a great experience, how to measure success and how D2C differs from retail by relating to IR's research as well as exclusive interviews with Eric Fergusson, Director of Ecommerce at Liberty London, Martin Francis, Global GM at FitFlop and Sally Heath Minto, Digital Director at Revolution Beauty.

Overview:

Title: RetailX Stream with Internet Retailing Episode 1: "Direct relationship with the customer"

Duration: 39 mins

Description:

This episode focuses on the move to selling direct; how this sits with wholesale agreements and retail partnerships and everything in between.

Overview:

Title: From Cash to Contactless: Delivering a Connected Retail Experience

Duration: 50 mins

Description:

With up to 96% of consumers saying they intend to continue using contactless payments post-pandemic, retailers need to be ready to support the shift to mobile and contactless payment in-store and instant one-click checkout online. Retailers’ ultimate goal will be to balance the experience customers expect while providing the convenience and innovation they need.

During this session, industry leaders Oracle and Adyen share how their differentiated value delivers a single omnichannel retail connected solution for payments.

Key takeaways will include:

• How retailers can understand changing customer behaviors and expectations, focusing on efficient self-service and contactless engagements;
• Examples of how retailers can put a single solution in place that supports commerce on both the front and back ends through all channels; and
• Actionable steps to accelerate the vision of one payment solution across geographies that efficiently offers a global presence and reach.

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Overview:

Title: 7 Resolutions for Retail

Duration: 25 mins

Description:

Oracle Retail consumer research features global surveys of consumers and retailers on expectations, shopping habits, & more. This fall Oracle partnered with Untold Insights to poll 5,143 consumers in the United States, United Kingdom, Australia, China, Brazil, Mexico, Italy, France, Germany and the United Arab Emirates this fall about their COVID-19 shopping habits and plans for holiday shopping.

In this session, we will review the findings and declare retail resolutions for 2021.

Overview:

Title: Growth and Change: from ‘Baskets’ to ‘Customers’. How PEPCO and Poundland have Flexed and Focused

Duration: 47 mins

Description:

In this webinar we hear from Nick Wharton, CFO at Pepco Group, about the group’s business and how COVID has affected trading. We also shine an EMEA spotlight on our recent Global Consumer Research Anatomy of Change.

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Title: Case Study: Helzberg and the Power of Assortment Planning

Duration: 40 mins

Description:

Helzberg Diamonds Shares Tips on Fine-tuning Assortments and Quick MFP Implementation

Research continues to show compelling assortments as a key driver of obtaining and retaining customer loyalty. Oracle Retail’s 2020 consumer study found that 53% of global consumers feel that new and exciting products and assortments with personalized offers is important for them to continue shopping with a retailer. Developing strong and new assortments continues to be the key for retailers to compete in this increasingly complex industry.

On Thursday, December 3rd, Nathan Gray, Helzberg Diamonds, VP of Merchandising, Planning, and Allocation will discuss how retail science techniques, like demand transference and store clustering, found in Oracle’s retail planning solutions have helped them become a data-driven business and reduce duplication of assortments.

Helzberg confidently reduced the duplication of assortments. Nathan will discuss Helzberg’s quick implementation of Oracle Retail Merchandising Financial Planning and Demand Forecasting project, followed by what’s next on the horizon - assortment planning.

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Overview:

Title: Mexican Footwear Retailer Serves the Customer Better with Omnichannel Retail Technology

Duration: 53 mins

Description:

Grupo Nazan shares how they reinvented their business model to better serve customers.

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Overview:

Title: Descriptive, Prescriptive, and Predictive: The Trifecta That Evolves Your Retail Supply Chain

Date: Nov 10, 2020

Start Time: 8:00 PST

Duration: 45 mins

Description:

Join Oracle Retail on November 10, 2020, to discuss how leading retailers are leveraging the trifecta of analytics to sustain and prepare for the supply chain bullwhip effect.

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Title: An Analyst Point of View: How to Maximize Your Retail Inventory Investment

Duration: 49 mins

Description:

In the current retail climate, retailers must understand the importance of inventory accuracy and visibility across locations.

On Thursday, October 29th, Jon Duke, Research Vice President, Retail Insights of IDC, will join Oracle to discuss the keys for successful retail inventory management for a global omnichannel retailer.

Learn how retail solutions can help you unlock the magic of the holidays.

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Overview:

Title: How Total Wine Is Recharging Loyalty With An Omnichannel Focus

Duration: 20 mins

Description:

As the largest independent fine wine retailer in the U.S., Total Wine & More operates 225 stores across 25 states. When COVID-19 hit, as an essential retailer most of the stores stayed open, but the customer experience needed to change quickly to adapt to the new normal.

In this session, attendees will find out how Total Wine & More reset its strategies around loyalty, communications, and fulfillment, by focusing on:

• Enhancing collaboration among internal business stakeholders;
• Creating a stronger focus on digital marketing and social media;
• Integrating shopper data into customer-facing marketing efforts;
• Identifying the most relevant KPIs for measuring business success; and
• Implementing a new curbside pickup and delivery program

Overview:

Title: Weatherize Replenishment to Increase Sales & Reduce Perishable Shrink-Waste

Duration: 34 mins

Description:

Hear from Oracle and Planalytics on how supermarkets and other food retailers can better align store-level inventories with demand by quantifying and incorporating the weather’s impacts on consumer buying behavior.

It is not uncommon for businesses to use replenishment processes that rely on recent sales volumes or historical trends but do not anticipate the upcoming demand shifts that continually occur due to changes in the weather. As a result, certain stores end up understocked for a variety of weather-sensitive products, while others are overstocked.

Too often, sales are lost and customer satisfaction takes a hit. In fresh categories, the misalignment of inventories with demand drives up shrink/waste costs.

Join us for the webinar to learn how integrating Planalytics’ Weather-Driven Demand metrics into Oracle Retail enables companies to optimize replenishment in a scalable and sustainable manner.

Overview:

Title: Make Your Inventory Work for You

Duration: 40 mins

Description:

While what’s to come in the weeks and months ahead is still unknown and will vary significantly from one retailer to the next and by locality, retailers are focused on finding ways to make their inventory work for them during this time and as they prepare for eventual reopening. Whether they are awakening dark stores to offer curbside pickup, shipping from these stores to fulfill online orders, or are redistributing inventory between stores and warehouses to prepare for staggered reopenings, inventory visibility will be critical. Join us to learn how retailers using Oracle Retail’s Store Inventory Operations Cloud Services have a leg up, with real-time, accurate, and accessible store-stock data. This enables retailers to execute seamless commerce anywhere through consistent, efficient, and effective in-store processes and procedures.

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Title: Achieve Profitable Customer Acquisition

Duration: 26 mins

Description:

Shoppers are demanding a highly relevant, personalized, and consistent experience across all channels. Customer acquisition costs are at an all-time high, and it only takes one bad experience to lose a hard-earned customer. However, retailers cannot deliver differentiating customer experiences at the very moment they need it without having a solid understanding of who their customers are and what they want. Join us to learn how science and machine learning optimize the personalization of the customer experience, enrich and augment existing customer datasets, and help retailers discover new customers.

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Overview:

Title: Inside the New Next: How Your Talent, Tactics, and Tech Will Need to Evolve

Duration: 42 mins

Description:

Hear Gregg Flinn and Alicia Esposito discuss discovering how your business should evolve to meet consumer expectations in the New Next. Historically, all aspects of retail relied on the physical experience with high-touch interactions of payment, fulfillment, and engagement practices. Times have changed. What do your stores look like? How will your associates and customers adjust and interact? Where do you source your inventory to fulfill demand? During this webinar, consider new strategies that work for your business to create agility and sustain your operations.

Topics include: The new technologies that will support rich and seamless experiences; The new tactics that will build customer trust and boost conversions; and The new talent and skills your workforce will need to ensure success moving forward.

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Overview:

Title: Forrester: The State of Retail

Duration: 53 mins

Description:

The current health situation has unraveled business processes and societal norms alike, leaving retail—an inherently social industry built on the exchange of physical goods—in a state of flux. We are calling it the "New Next" because let's be honest; there is nothing normal about this unfathomed event and no clear roadmap for what lies ahead. Customers are perpetually changing the way they shop, challenging retailers to create a whole new set of KPIs that need to be monitored and a new set of business practices that have yet to be defined. As retailers work through new scenarios, they must move quickly to take advantage of opportunities as they appear. Oracle invites guest speaker and retail expert Sucharita Kodali VP, Principal Analyst of Forrester to share her thoughts about the State of Retail.

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Overview:

Title: Navigating Uncharted Demand

Duration: 21 mins

Description:

Retailers are struggling to adjust decades of well-defined inventory and traditional supply chain management processes. The end-to-end inventory management process is often manual, time-consuming, and does not adapt to changing conditions. Are you currently facing these retail challenges?

1. Carrying too much inventory
2. Don't know how much inventory is needed
3. Have inventory in the wrong place

Watch our webcast to see how the new Oracle Retail Inventory Optimization Cloud Service addresses these challenges. The solution uses machine learning to help retailers rethink an inventory approach to serve the needs of customers while conserving cash, and without having to change an existing replenishment solution.

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Overview:

Title: Webcast: 2020 Grocery Private Label Growth and Trends

Duration: 44 mins

Description:

Hear from Paul Woodward and Doug Macdonald as they discuss top private label retailer challenges and topics coming out of the Velocity Global: the My Private Brand’s virtual conference. Learn how the leading private label brands are responding to the COVID-19 health crisis by developing transparent brands, new recipes for private label success, and guidance on how to digitize private brand systems.

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Overview:

Title: The New Next for Retail: KOJ Customer Panel Discussion

Duration: 14 mins

Description:

Kamal Osman Jamjoom (KOJ) - an international retailer with over 700 stores with brands like The Body Shop and Lego - discusses how they have stayed resilient when faced with challenges with inventory and omnichannel operations due to COVID-19.

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Overview:

Title: The Secrets to Developing Transparent Private Brands

Duration: 17 mins

Description:

Today consumers rate brand transparency, honesty, and responsibility as significant factors in their buying decision. This is now a fundamental ingredient in generating brand trust and image. Paul will reveal how the world's leading private brands have incorporated transparency into their R&D process and reveals some industry secrets.

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Overview:

Title: Creative Fulfillment of Demand by Adapting the Role of the Store

Duration: 58 mins

Description:

The shift in consumer shopping journeys during this extraordinary time in retail is paving the way to the new next. As consumer expectations and buying behaviors evolve, retailers need to reimagine shopper interactions and operationalize processes to enable in-store pickup, curbside pickup, and ship to home journeys while optimizing margins and reducing order fulfillment costs. In this webcast, learn how to leverage your stores to satisfy on-line demand by opening access to existing in-store inventory through creative fulfillment strategies.

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Title: Managing Distressed Inventory In Uncertain Times

Duration: 59 mins

Description:

The current situation has created a void of data. How do you optimize history you don’t have? How do you move the inventory as quickly and as profitably as possible? Oracle Retail's planning and optimization solutions can help you manage your portfolio and a way out of the inventory backlog by providing actionable insights into what offers should be run, what prices to set on inventory, and what locations provide the most significant opportunity to recoup sales and margin. Listen for some free advice from our planning experts Greg Flinn and DJ O'Neil.

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Overview:

Title: Oracle Retail Portfolio Update: Pivot to Customer

Duration: 39 mins

Description:

Jeff Warren, Vice President, Solution Management & Sales Consulting, shares a portfolio update featuring current and planned innovations, designed to help retailers Pivot to Customer. Hear how Oracle’s Platform for Modern Retail can help you: Acquire new customers, that have similar attributes and behaviors to your existing customers

Integrate the voice of your customer into assortment planning to increase sell through and avoid markdowns

Convert more store sales with the latest mobile POS technology Maximize store inventory utilization with a customer-centric supply chain strategy

Deliver incremental wins and disruptive financial results

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Overview:

Title: The Future of UK Retail

Duration: 49 mins

Description:

While the path ahead is unknown, it is the continuous reinvention of the landscape and the commitment of brands to adapt and evolve that will define the next era of retail. These strategies can help retailers plot a steady course and find their way through uncharted territories. Just as a compass can help us orient ourselves in unfamiliar surroundings, technology can help retailers make sense of the situation and make more informed choices in the face of uncertainty.

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Title: Farmacias Arrocha Mejora la Experiencia de Compra en la Tienda

Duration: 59 mins

Description:

Retailer de medicamentos, cosméticos y productos especializados inició el proceso de transformación de la experiencia de compra a través de la implementación del POS de retail y Customer Engagement.

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Title: Retail: Gestión de Inventario en Tiempos Inciertos

Duration: 56 mins

Description:

Los retailers de moda y vestimenta constantemente equilibran el arte y la ciencia para ofrecer la combinación correcta de productos cada temporada. La planificación y asignación de inventario de forma rápida y rentable es fundamental. Para más información, sugerimos leer el blog también en español. Y también acceda a contenido adicional para retailers aquí.

Overview:

Title: Retail: Descriptivo, Prescriptivo y Predictivo - La Tríade que Fortalece su Cadena de Suministros en Retail

Duration: 48 mins

Description:

La crisis causó una profunda fragmentación de la demanda, lo que llevó a los minoristas a repensar sus pronósticos para adoptar un enfoque individualizado. ¿Cómo buscar novas formas de ofrecer artículos nuevos y personalizados con un ciclo de vida más corto?

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Overview:

Title: Gestión de Inventario en la Tienda

Duration: 44 mins

Description:

El inventario de la tienda es una de las prioridades el momento de la reapertura de las tiendas. Al despertar a las tiendas oscuras (dark stores) para ofrecer la recogida en la calzada o para entregar pedidos realizados en línea, la visibilidad del inventario es cada vez más crítica. Retailers que acceden datos precisos y en tiempo real del inventario de la tienda pueden servir a los consumidores de forma continua y en cualquier lugar, a través de procesos y procedimientos consistentes y eficientes en la tienda.

Overview:

Title: Cencosud - Planificación Financiera de Mercaderías

Duration: 37 mins

Description:

La planificación financiera de compras de mercadería ayuda Paris, marca de Cencosud, a ajustar compras con objetivos financieros a través de:

• Cambiar desde excel hasta el proceso automatizado de compras.
• Tener una fuente única de información del negocio.
• Disminuir el tiempo de planificación.
• Revisar y ajustar la planificación de mercaderías periódicamente.
• Operar con menos cantidad de inventario.
• Consolidar distintas áreas del negocio.
• Mirar la evolución de los KPIs en el tiempo.
• Implementar nuevos procesos eficaces y productivos.

El proyecto, entregado en su totalidad por Oracle Retail Consulting, está activo y en uso por la marca Paris.

Overview:

Title: Retail: Gestión de Marcas Propias en Tiempos Inciertos

Duration: 42 mins

Description:

Con la gestión integrada de marcas propias, los retailers pueden lanzar productos más rápido, priorizando la calidad y la seguridad, haciendo que los consumidores sean leales.

Overview:

Title: POS de Retail: Adaptando las Jornadas de Clientes en Retail

Duration: 46 mins

Description:

Con la reapertura del retail, los retailers tuvieron que evaluar el diseño de sus tiendas para cumplir con los nuevos requisitos de seguridad, así como con las expectativas de los consumidores.

Estos esfuerzos iniciales no siempre están en línea con la forma en que una marca normalmente retrata su imagen. Operar la tienda requiere un nuevo nivel de agilidad que coincida con las demandas actuales y las pautas fluidas de la nueva normalidad.

Las experiencias del cliente y los asociados se han convertido en una interacción cuidadosamente coreografiada donde el POS móvil debe ser parte de una estrategia tecnológica más amplia.

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Overview:

Title: POS de Retail: Creando un Layout de Tienda Flexible

Duration: 43 mins

Description:

A partir de COVID-19, una cosa es cierta; los retailers buscan sobrevivir con menos poder de la tienda física detrás de la experiencia digital.

Los hábitos de compra de los consumidores han cambiado, pero nadie sabe aún si estos cambios serán duraderos.

Con la reapertura, el papel de la tienda y los empleados deben transformarse para ofrecer una nueva experiencia de compra."

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Title: Impuls México Sirve Mejor al Cliente con Tecnología Omnicanal

Duration: 54 mins

Description:

El programa de webcasts Keeping it Retail tiene el honor de recibir al minorista mexicano Impuls.

Impuls contó con la tecnología omnicanal para reinventar su modelo de negocio durante la pandemia, localizando rápidamente el inventario, transfiriéndolo a las tiendas que estaban abiertas, ofreciendo productos en línea, atendiendo a los clientes en horarios diferenciados en las tiendas, con un pago seguro y rápido en el POS.

Estas iniciativas fueron cruciales para garantizar márgenes y servir mejor a sus clientes.

Participe en vivo y conozca esta historia real de aceleración de transformación digital, narrada por el propio cliente. Idioma: Español

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Title: POS de Retail: Mejorando la Experiencia del Cliente con Tecnología Móvil en la Tienda

Duration: 49 mins

Description:

La visión de una marca no puede realizarse si los empleados y los miembros del equipo no tienen visibilidad del stock y la tecnología en la tienda.

Una estrategia de tienda totalmente móvil proporciona un enfoque ágil y económico para ofrecer las experiencias y los servicios que buscan los consumidores.

Atender al cliente de forma rápida y segura le permite diferenciarse en el mercado.

Únase a nosotros para aprender más sobre cómo la tecnología puede soportar diferentes escenarios en las tiendas, con resiliencia del sistema, baja latencia, velocidad de operación y seguridad de datos.

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Title: Varejo: Gestão de Inventário em Tempos Incertos

Duration: 43 mins

Description:

Varejistas de moda e vestuário constantemente equilibram arte e ciência para oferecer o mix certo de produtos em cada estação. Planejar e alocar inventário de forma rápida e rentável é fundamental. Mais informações, sugerimos a leitura do blog também em português. E também acessar conteúdos adicionais para varejistas aqui.

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Title: Varejo: Gestão de Marcas Próprias em Tempos Incertos

Duration: 39 mins

Description:

Com a gestão integrada de marcas próprias, varejistas podem lançar produtos mais rapidamente, priorizando qualidade e segurança, tornando os consumidores leais.

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Title: Gestão do Estoque na Loja

Duration: 41 mins

Description:

O estoque das lojas é uma das prioridades no momento da reabertura de lojas. Ao despertar lojas escuras (dark stores) para oferecer retirada na calçada ou para atender pedidos on-line, a visibilidade do inventário é cada vez mais crítica. Varejistas que acessam dados precisos e em tempo real do estoque da loja, conseguem atender consumidores de forma contínua e em qualquer lugar, através de processos e procedimentos consistentes e eficientes na loja.

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Title: PDV de Varejo: Criando um Layout de Loja Flexível

Duration: 47 mins

Description:

Com a reabertura do varejo, os varejistas tiveram que avaliar o layout de suas lojas para atender aos novos requisitos de segurança, bem como às expectativas dos consumidores.

Esses esforços iniciais nem sempre estão alinhados com a forma como uma marca normalmente retrata sua imagem.

A operação da loja requer um novo nível de agilidade que combine com as demandas de hoje e as diretrizes fluidas do novo normal.

As experiências do cliente e do associado tornaram-se uma interação cuidadosamente coreografada onde o PDV móvel deve ser parte de uma estratégia de tecnologia mais ampla.

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Title: PDV de Varejo: Adaptando as Jornadas do Cliente no Varejo

Duration: 46 mins

Description:

A partir do COVID-19, uma coisa é certa; varejistas estão buscando sobreviver com menor poder da loja física por trás da experiência digital.

Os hábitos de compra do consumidor mudaram, mas ninguém ainda sabe se essas mudanças serão duradouras. Com a reabertura, o papel da loja e dos funcionários precisa se transformar para servir a uma nova experiência de compra.

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Title: PDV de Varejo: Melhorando a Experiência do Cliente com Tecnologia Móvel na Loja

Duration: 47 mins

Description:

A visão de uma marca não pode ser realizada se os funcionários e membros da equipe não tiverem visibilidade do estoque e tecnologia na loja.

Uma estratégia de loja totalmente móvel fornece uma abordagem ágil e econômica para entregar experiências e serviços que os consumidores procuram.

Atender ao cliente de forma rápida e segura permite diferenciar-se no mercado.

Junte-se a nós para saber mais sobre como a tecnologia pode oferecer suporte a diferentes cenários nas lojas, com resiliência do sistema, baixa latência, velocidade de operação e segurança de dados.

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Title: Optimiser des stocks sous haute tension

Duration: 30 mins

Description:

Les détaillants équilibrent constamment l'art et la science pour offrir le bon mélange de produits pour chaque saison. Cependant, dans cette période sans précédent, vous êtes susceptible de gérer une question inconnue et un inventaire improductif dans une fenêtre encore plus compressée. Alors que la crise sanitaire actuelle s'apaise, il est essentiel de déterminer où et à quel prix vendre cet inventaire pour vos opérations.

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Title: Réaliser une expérience et une acquisition client profitables

Duration: 29 mins

Description:

Les acheteurs souhaitent une expérience hautement pertinente, personnalisée et cohérente sur tous les canaux. Les coûts d'acquisition de clients arrivent aujourd'hui à un niveau record et une seule mauvaise expérience est suffisante pour perdre un client durement gagné. Cependant, les distributeurs ne peuvent pas offrir des expériences client différenciantes et adaptées sans avoir une solide compréhension de qui sont leurs clients et de ce qu'ils demandent.

Découvrez comment la science et l'apprentissage automatique peuvent optimiser la personnalisation de l'expérience client, enrichir et augmenter les ensembles de données clients existants et aider les détaillants à recruter de nouveaux clients.

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Title: Webcast Oracle MDD alimentaires: faire face à la croissance et aux nouvelles tendances

Duration: 24 mins

Description:

En adoptant une approche intégrée de la gestion de leurs marques, les chaînes de distributeurs peuvent bénéficier d'une plus grande efficacité et capacité d'adaptation aux goûts des consommateurs, en garantissant la qualité, la sécurité et la préparation de leurs produits et de leurs ingrédients.

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Title: Stocks magasins et entreprise : avoir une gestion omnicanale, intégrée et efficiente

Duration: 38 mins

Description:

Les distributeurs qui cherchent à accroître l'automatisation, à améliorer la précision des stocks et à simplifier les opérations en magasin depuis le COVID-19, devraient participer à ce webcast qui comprend un aperçu de la solution cloud Oracle Retail Store Inventory Operations

Speakers:

Overview:

Title: Digitale demo: Ein Tag im Leben einer Filiale

Duration: 28 mins

Description:

Sie einen genaueren Blick auf die Lösungen von Oracle für den Einzelhandel werfen, die Ihnen zu mehr Flexibilität im Unternehmen verhelfen und neue Perspektiven eröffnen.

Overview:

Title: Breuninger, Hugo Boss, Sportscheck, und Swarovski diskutieren Store-Transformationsprojekte

Duration: 45 mins

Description:

Erfahren Sie gemeinsam mit Oracle Retail mehr über Innovationen, die Ihnen dabei helfen können, Ihren Kunden über alle Kanäle hinweg näher zu kommen. Ein spannender Dialog mit Breuninger, Hugo Boss, Sportscheck und Swarovski in dem wir gemeinsam die Erfahrungen, die sie bei der Umsetzung ihrer Store-Transformationsprojekte gemacht haben, diskutieren und Erfolgsgeschichten hören.

Overview:

Title: Einsatz Mobiler POS Lösungen zum „Remote Selling"

Duration: 48 mins

Description:

Die Veränderung der Einkaufsgewohnheiten der Konsumenten ebnet in dieser außergewöhnlichen Zeit den Weg für das „New Next“. Kaufverhalten und Kundenerwartungen sind in stetem Wandel, und der Einzelhändler muss sich darauf einstellen. Durch Operationalisierung ihrer Prozesse ermöglichen Sie Remote Selling, Instore Pickup, Kontaktlose Übergabe der Bestellung im Vorbeifahren und den Versand zum Kunden, und optimieren gleichzeitig die Margen durch Kostensenkung in der Auftragsabwicklung. Die physische Filiale braucht ein neues Maß an Agilität, das mit den Anforderungen und nahtlosen Übergängen zum „New Next“ mithalten kann. Die Interaktion zwischen Kunden und Mitarbeitern wird dabei zu einem sorgfältig einstudierten Miteinander, bei der die Rolle des Verkaufskanals verblaßt und in der die Mobile POS eine feste Größe der Technologiestrategie darstellt.

Overview:

Title: Differenzierung in Ihrem Sortiment erzeugen

Duration: 48 mins

Description:

Woher weiß ein Categorie Manager, welche Kombination von verfügbaren Produkten er anbieten sollte, um die Kundenzufriedenheit zu verbessern? Berücksichtigt er die Profitabilität dieser Entscheidungen? Hier erfahren Sie mehr

Overview:

Title: Datengesteuerte Preisstrategien zur Margenoptimierung

Duration: 44 mins

Description:

Maximieren Sie ihre Umsätze und Gewinnspannen durch einen tiefen Einblick in die Nachfrageprognosen, Optimierungsroutinen sowie Kategorie-übergreifende Auswirkungen auf Ihre Preisstrategie.

Overview:

Title: Optimierung der In-Saisonalen Bestandsplanung

Duration: 48 mins

Description:

Die Verbraucher erwarten von den Einzelhändlern, dass sie ihre Waren zur richtigen Zeit an den richtigen Ort liefern. Informieren Sie sich, wie Sie mit einer zeitgesteuerten Bestandsplanung Ihre Rendite auf das investierte Kapital maximieren und gleichzeitig die Bestandskosten minimieren können. die wichtigsten Bestandteile zur Wiedererlangung von Umsatz und Marge bieten.

Overview:

Title: Webinar von Oracle Retail: Bestands-Management im „New Normal“

Duration: 49 mins

Description:

Das Warenmanagement, wie, wo und zu welchem Preis das Inventar verkauft werden soll, sollte im Mittelpunkt Ihrer Strategie nach einer Krise stehen. Die aktuelle Situation hat aber leider zu einer Datenlücke geführt. Wie optimieren Sie nun ihre Entscheidungen, wenn sie keine Historie von Daten haben? Wie bewegen Sie das Inventar so schnell und profitabel wie möglich? Moderne Lösungen für die Einzelhandelsplanung können Ihnen bei der Verwaltung Ihres Portfolios helfen und bieten einen Ausweg aus dem Lagerbestand, indem man Einblicke in Rabattaction gibt, bestimmt welche Preise für die Lagerbestände festgelegt werden sollen und welche Standorte die wichtigsten Bestandteile zur Wiedererlangung von Umsatz und Marge bieten.

Overview:

Title: Lückenlose Verwaltung und verkürzte Markteinführungen von Eigenmarken

Duration: 34 mins

Description:

Wegen der wachsenden Komplexität von Lieferketten und steigenden Kundenerwartungen benötigen Händler eine Lösung, die den technischen Verwaltungsaufwand reduziert, eine höhere Produktivität ermöglicht und die Markteinführung von Eigenmarken beschleunigt. Sich dieser Komplexität mit verschiedenen, nicht integrierten Lösungen zu stellen, setzt Händler Risiken aus und behindert die Zusammenarbeit in der Lieferkette. Eine moderne Brand Compliance-Plattform vereinfacht und verkürzt den Entwicklungsprozess von Eigenmarken und reduziert Kosten, Ausfälle und Störungen.

Speaker:

Overview:

Title: Supply chain agile per il retail - In collaborazione con Largo Consumo

Duration: 115 mins

Description:

Retail Operations & Supply Chain – Scenari evolutivi verso un planning collaborativo”, organizzato da Largo Consumo in collaborazione con Oracle Retail e con la partecipazione di SDA Bocconi.

• I temi al centro del dibattito:
• Scenari evolutivi per le operation & supply chain post Covid-19
• Fornitori, stock, prezzi, magazzino: la tecnologia per ottimizzare le operation
• Risolvere le discontinuità nella previsione della domanda
• Collaborazione tra funzioni e allineamento degli obiettivi di business

Speaker: