We are in the era of the empowered customer, who defines customer experience on his or her own terms. These customers demand experiences that are seamless, personalized, and immediate.
Are you prepared to deliver?
Modern Customer Experience is the place to learn, prepare, and get inspired for the next wave in customer experience innovation. Whether you are in marketing, sales, commerce, or service you’ll take home smarter strategies that lead to meaningful business results.
The agenda has something for everyone:
See you in Las Vegas!