Special Programs

Special Programs

Special Programs

presented by:

Equality Lounge

Please join us in the Equality Lounge @ Oracle’s Modern Customer Experience to change the equation because diversity is good for business! It’s time to stop admiring the problems and activate solutions for change. Let’s walk the talk, break some rules, and create impact…together. Activities include:

Markie Awards

The Markie Awards have been honoring excellence in data-driven marketing since 2007. Oracle shines a spotlight on organizations who have delivered superior customer experiences with technology expertise and creativity. On Markies night, winners will take home the trademark golden statue designed by the same firm that created the Television Academy’s Emmy statue.  Additional perks include a golden lapel pin, a digital badge on Oracle’s Community, and the respect of thousands of thought leaders and marketing professionals. Modern Customer Experience attendees can RSVP today to attend the 2018 Markie Awards. Act now to reserve your seat!  

CX Heroes


So, the word’s out – you’re a Hero at work. Whether you're part of service, marketing, sales, commerce, operations or IT, you’re working hard day (and night) to improve customer experience and exceed skyrocketing expectations. And you’re committed to sharing your experience, expertise, and success with your peers and the CX industry.

We want to thank you and give you the recognition that you deserve. Become a CX Hero at Modern Customer Experience 2018 and enjoy an exclusive conference experience! There are many ways to earn points and unlock your official hero status, both before Modern CX, and once you’re onsite. We hope you’ll choose accept this mission and race to the CX Heroes experience to get started today.

#ModernCX Morning Yoga

Start your day off relaxed and refreshed! These classes offered early Wednesday and Thursday morning at the Hyatt Regency Jackson Park C will connect yoga postures with breath and fluid movement in a well-rounded practice. With a slower pace, there’s time to explore individual postures so that students can build confidence and familiarity, while more experienced students can refine fundamentals of alignment and explore deeper sensations. Enjoy options within each guided posture so you can customize your class experience. Capacity is 50.

#ModernCX Morning Run

Kick off Modern CX on the right foot! Join the Chicago Area Runners Association for a guided 3 to 6 mile fun run early on Wednesday and Thursday mornings! You'll see some of the key sites of Chicago including the Chicago Lakefront Trail, Solider Field (home of the Chicago Bears), the Shedd Aquarium, and the Adler Planetarium! Participants will have the opportunity to stop and take photos along the way. Please meet in the Hyatt Regency lobby before the run to meet your run guides. Capacity is 100.

Pre-Conference Education

Pre-Conference Education sessions will be presented on Monday, April 9 and Tuesday, April 10, offering in-depth, structured learning opportunities across multiple CX products. Come prepared to gain a deeper knowledge of Oracle Marketing Cloud, Service Cloud, Sales Cloud, CPQ Cloud, and Commerce. Be sure your travel plans account for these training opportunities; they are free for all conference attendees. Find out more about Pre-Conference Education.

Excellence Awards

The Excellence in Customer Experience awards recognizes and honors organizations delivering innovative and game-changing Sales and Service experiences. Award winners will be announced at the red-carpet awards gala during the Modern Customer Experience conference. Share your sales and service story and be recognized for the great work you do. Reach out to your Oracle Account team to let them know you want to be included. 

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