Sponsor Listing

Sponsor Listing

Thank you to our 2018 Modern Customer Experience Sponsors

Learn more about each sponsor by clicking their logo.


















AmberLeaf partners are customer experience management specialists. Our resources have been helping organizations create a vision for, plan the execution of, and implement CX management solutions for 20+ years. Oracle-award-winning AmberLeaf has leveraged its solutions for more than 600 CX implementations for its clients.

Accenture, a leading global professional services company that has teamed with Oracle for nearly 25 years, provides services and solutions in strategy, consulting, digital technology, and operations. With 52,000 Oracle practitioners worldwide, Accenture offers services spanning Oracle applications and technologies.

AccelAlpha is a premier consultancy and longtime Oracle Gold Partner that brings deep industry expertise in quote to fulfillment and niche specialization in CPQ Cloud, Oracle Transportation Management, Oracle Global Trade Management, Warehouse Management.

Since 1997 Apex IT has helped public sector, corporate, and higher education clients use technology to streamline their processes and increase productivity and profitability. Our full range of enterprise solutions, based on products and best practices from Oracle, includes CRM and related applications.

Serene-AST is a specialized, recognized and preferred systems integrator of Oracle Applications and Technologies. As an Oracle Cloud Premier Platinum Partner, our services encompass all aspects of Oracle Customer Experience (CX), Enterprise Resource Planning (ERP), Business Intelligence (BI), Enterprise Performance Management (EPM), and Middleware applications, as well as flexible Managed Services and Oracle University Education.

Founded in New York in 2012, BounceX is the leader in cloud-based behavioral marketing and the fastest growing software company in America. Our Behavioral Marketing Cloud™ identifies previously anonymous high-intent visitors, enabling organizations to unlock people-based marketing - a new revenue channel for marketers. For the first time, online businesses are able to target previously unidentifiable opportunities both on and off site. Learn more at www.bouncex.com.

The world’s most innovative and respected brands confidently rely on Brightcove to solve their most demanding video communications challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove has a deep heritage of enabling customers to drive compelling business results.

CDS is the exclusive provider of fully-managed 3D product visualization solutions for Oracle CPQ Cloud and Oracle Commerce Cloud, accelerating buying processes for standard and highly complex products. Offering includes 3D CAD Automation, Interactive 3D Visualization, Engineering Drawings and Augmented Reality.

Certain is the leading enterprise Event Automation solution that helps data-driven marketers and event professionals integrate rich buying signals and attendee insights into omni-channel marketing campaigns to improve sales and marketing results and deliver event ROI. Certain partners with hundreds of companies across tens of thousands of events with millions of attendees.

Circular Edge, started in 2003, is a Full-Service JD Edwards, Oracle Sales Cloud & Oracle CX Cloud Integrations Service Provider. Built from the ground up as a JD Edwards consulting company, we bring extensive JD Edwards and Oracle Sales Cloud domain expertise into Oracle CX Cloud implementations to deliver Integrated ERP/CX Digital Experiences as well as extended post go-live and upgrade cycle support, systems design, training/skills enablement, reports, development, enhancements, conversions and application integrations via Smart Help.

Oracle Sales Cloud add-ons include Lead Distribution, Web Lead Generator, CRM Adoption, Data Quality, Data Migration, Service Requests, Quotes. CX Integration Accelerators include JDE, OSC, CPQ, ATG, Service Cloud.

Config Consultants, a global consulting firm and Oracle Platinum Partner, specializes in systems integrations and business transformation. We implement numerous Oracle solutions. Our unique ability to deploy multipillar customer experience cloud and SaaS solutions makes us one of the fastest-growing Oracle partners.

Conversica’s AI assistant automatically engages and qualifies every single lead via human-like, two-way email conversations. Prospects say when they're ready to engage with Sales, so you don’t have to guess. Salespeople spend time closing business, not chasing leads. Marketers sleep better knowing every lead gets 100% follow-up.

CPQ Solutions is a global leader in Oracle CPQ Cloud implementations and services. Our expert design team with over a century of collective experience has been serving and providing thought leadership to some of the largest Oracle CPQ Cloud clients in the world. From complex platform integrations to automation testing, project management to staff augmentation, we provide a 360 degree suite of services to increase your ROI and streamline the CPQ experience.

Decibel, formerly known as Decibel Insight, provides real-time intelligence that enables businesses to measure and improve online customer experiences -- at scale. Pioneering the world's first technology designed specifically to quantify experiences, Decibel's Digital Experience Intelligence platform captures unique experience data, enriched by machine learning, to reveal digital body language, understand user state of mind and pinpoint problem areas on your website, web applications and native apps. Our go-to, universal metric for measuring experiences online, the Digital Experience Score (DXS®) automatically rates the quality of experiences and can be segmented across your entire digital offering and audience for immediate insight into where the biggest wins lie. This intelligence powers best-in-class forensic tools that allow digital teams to investigate exactly how and where to optimize for better experiences. Built on a flexible, fast, open API, Decibel makes it easy to integrate and export smart experience data to enrich your entire stack or model in-house. The world's largest companies including Lego, General Motors, British Airways and AllState Insurance use Decibel to discover opportunities to transform digital experience, drive brand loyalty and grow their businesses. Find out more at www.decibelinsight.com

Demand Gen Report is a targeted online publication that uncovers the strategies and solutions that help companies better align their sales and marketing organizations, and ultimately, drive growth. A key component of the publication’s editorial coverage focuses on the sales and marketing automation tools that enable companies to better measure and manage their multi-channel demand generation efforts.

eVerge delivers world-class Customer Experience consulting services with the highest level of expertise and the widest range of flexibility. Proven best practices, experienced consultants, and a commitment to excellence combine to help deliver true business value and return on investment. eVerge has been exceeding expectations of customers globally in the commercial, public sector, and not-for-profit industry segments for 25 years.

Five9, a leading provider of cloud software for enterprise contact centers, brings the cloud’s power to thousands of customers, facilitating approximately 3 billion customer interactions annually. Five9 leads the cloud revolution in contact centers, helping organizations transition from legacy premises-based solutions to the cloud.

Legends never settle for less.

Helix leverages 1000+ successful CX engagements to deliver smarter customer experiences for the world's leading brands.

For a fourth year in a row, join us at CX Service Ask the Experts and Pre-Conference Training.

Visit https://helix.solutions/modern-cx to become legendary.

iBizSoft is a premier Oracle partner, having implemented 200+ Oracle Commerce sites, delivering innovative Oracle CX solutions integrating various Oracle Cloud platforms.Specializes in Customer Experience for any eCommerce or mobile commerce platform which includes Commerce, Service, Marketing, CPQ, ERP & Social platforms as well.

We are ion, experts in interactive content. Our enterprise SaaS platform and services empowers marketers to engage, target and convert higher quality leads using code-free, data-driven interactivity.

Our interactive content platform enables rapid creation, A/B testing and measurement of self-assessments, configurators, calculators, quizzes, lookbooks, eBooks, interactive white papers, and infographics — without costly, complex and time-consuming development.

With ion, marketers can cut through the content marketing clutter with data-driven relevance and dynamic personalization — making the buyer’s journey highly specific and personal.

ITC Infotech is a global technology solutions provider, led by Business & Technology Consulting. ITC Infotech’s Digitaligence@Work infuses technology with domain, data, design & differentiated delivery for enhanced customer value.

ITC Infotech works with 60+ Fortune 500 companies & is an Oracle Platinum Partner with expertise in CX & Siebel. Our CX portfolio spans across Sales, Service, Marketing, Loyalty & eCommerce. Come see us to know how Augmented Reality for Oracle CX is a game changer.

Keste optimizes your sales process through robust digital strategies utilizing CPQ Cloud. Keste partners with companies to accelerate sales, improve margins, and control sales operations. Learn how Keste has worked with corporations to create digital experiences driving growth and providing a 360 degree view of the customer and partner journeys. Attend our customer success panels and stop by our kiosk to discuss your own digital strategy. Keste is an Oracle Cloud Excellence Implementer (CEI) and the 2017 Cloud Innovation Specialized Partner of the Year.

Language I/O provides software and services that integrate with Oracle Service Cloud to automate the translation of customer support content such as FAQ, email and chat. Language I/O's products use a unique combination of human and machine translation dependent on customer quality, turn-around and budget requirements. Language I/O has 5 years of experience creating products that makes your customer support team multilingual so you can talk to your customers in their language, over any channel.

Lattice Engine’s robust suite of predictive marketing and sales solutions are built upon the broadest set of data, to provide a complete and precise view of the customer. Our revenue accelerating solution helps customers increase the efficiency of their sales and marketing teams by prioritizing accounts and leads, identifying net new contacts, and increasing customer lifetime value. Lattice delivers the ultimate in customer value through its experience, precise data and comprehensive solutions.

Leadspace’s Audience Management Platform enables B2B companies to better engage customers and drive faster growth by allowing marketers to find and know their audiences. As internal and external data multiplies, Leadspace uses AI to provide a single source of truth across all sales and marketing data, identify net new account and individuals, and recommend the best marketing activities. Updated in real time, data and intelligence remains constantly accurate and actionable and can be consistently used across sales, marketing and advertising channels.

Lionbridge is the world’s largest language services provider, offering industry-leading translation and localization services and highly scalable global marketing solutions. We also provide multilingual solutions for marketing campaign management, customer support, product testing, technical writing, and more.

Lister Digital understands how disconnected channels and fragmented Customer eXperience platforms can harm the bottom line. Our global team of experts unifies the CX via a unique blend of strategy, implementation and technological innovation. From marketing strategy and campaign creation to technology adoption and integrations, we have helped hundreds of organizations elevate their customer journeys and increase their revenues. As a trusted Oracle partner, we've harnessed the power of the OMC and our experience in building over 100,000 campaigns to make marketers successful.

Liveclicker delivers rich customer experiences for leading brands across email and the web. Its RealTime Email solution brings static emails to life with content updated dynamically at the moment of open. Liveclicker’s video commerce solutions help today’s top brands – from production through conversion – generate the most ROI from video.

LookBookHQ builds software that accelerates B2B purchase decisions. By delivering more of the content people need about you and your products or services whenever and wherever they click, the LookBookHQ Intelligent Content Platform helps marketing & sales organizations educate prospects and customers faster and more efficiently. With attention at a premium, we use Content Science™ to make it easier for the right people to get the right content when they need it – so that you drive revenue.

Loyalty360 is an unbiased, objective, and market-driven association for customer loyalty, which seeks to enable and encourage dialogue among industry leaders. Through a unique blend of content, collaboration, and diverse learning opportunities, we’ve created a network of brands and technology providers that represent some of the best voices that the customer loyalty industry has to offer.

MartechSeries is a digital publication that covers the latest and the best in the Marketing, Sales and Ad technology verticals. Our content is consumed by the entire marketing chain-of command, across the globe. We are the first stop for all marketer who wants to keep abreast of the ever changing martech landscape. https://martechseries.com/

McFadyen Digital is a Digital Commerce Agency helping mid-market and Enterprise clients succeed with their ecommerce platforms, marketplaces, user experience, and digital marketing. With over 30 years of customer engagement experience, McFadyen digital has helped some of the world's top brands provide meaningful user experiences that lead to higher average order value, increased customer satisfaction levels, and industry-topping total lifetime values.

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. Contact Merkle at www.merkleinc.com.

Mintigo delivers intelligent customer engagement powered by predictive analytics and AI for enterprise marketing and sales. Mintigo’s predictive marketing and sales platform powered by AI helps enterprise marketing and sales teams use data and intelligence to find buyers faster. Enterprise companies including Oracle, Getty Images, Red Hat, Insight, CA, Workfront, and Time Warner Cable work with Mintigo to transform their marketing automation and sales processes. Please visit www.mintigo.com.

Founded in 2010, Movable Ink pioneered the application of contextual experiences to email and has powered over 250 billion live content impressions. Movable Ink clients can use any email service provider to deliver dynamic content that changes, in real-time, according to the context of each individual consumer. More than 400 innovative companies including The Wall Street Journal, eBay, Finish Line and Saks Fifth Avenue use Movable Ink to Market in the Moment and optimize their email campaigns to drive ROI. The company is headquartered in New York City with offices in London and San Francisco.

OpenMethods has made the omnichannel contact center a reality for Oracle Service Cloud clients. We’ve developed and deployed a suite of high-ROI SaaS solutions that elegantly solves the issues of integrating traditional legacy communications and workforce management platforms with Oracle Service Cloud.

Openprise solves the “garbage-in/garbage out” problem for data-driven marketers. Openprise is a Data Automation solution that lets you automate how you analyze, clean, enrich, and unify your data across systems so that you can boost campaign performance. Unlike traditional data management solutions that are designed for IT departments and require coding, Openprise is designed specifically for marketers, so it contains the business rules and logic all marketers need.

Persado is the Marketing Language Cloud; AI generated language that resonates the most with any audience, segment or individual. Imagine having a data scientist and a copywriter for each person in your audience; revealing the language that performs and the analytics to explain why. Comprised of the world’s largest database, with over a million words and phrases tagged and scored for consumer marketing, Persado’s Marketing Language Cloud enables brands to increase acquisition and retention while building long term consumer relationships.

Pierce Washington is Oracle’s leading CPQ and B2B Commerce Cloud implementation partner. We have delivered more CPQ projects than any partner and have helped companies like Schneider Electric, McKesson, Siemens, Eaton and ADP implement Oracle. Stop by our booth to see an integrated OCC/CPQ/3-D Visualization Demo, an Asset Management demo for financial service companies, and a demo that shows how companies can manage Price Agreements leveraging CPQ. We’d like to understand your implementation plans and tell you about the work we’ve done over the last 8 years working with BigMachines and Oracle.

PossibleNOW leverages powerful technology and industry-leading expertise to enable companies to listen to customers, remember what they like and dislike, and respond in useful, personalized ways. Our enterprise preference management platform, MyPreferences®, collects customer and prospect preferences, stores them safely and makes them available to other systems or applications in the enterprise.

Our strategic services experts identify opportunities, plan technology deployments, design preference collection interfaces and position clients for a win. PossibleNOW’s technology is purpose-built to help large, complex organizations gain control over communications, increase revenue, improve customer experience and loyalty while mitigating compliance risk.

Quiq makes it easy for customers to interact with companies via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Web Chat, and Kik for help with their pre-sales questions and post-sales support.

Companies harness the Radius Revenue Platform to be first in every opportunity they can win, across every channel. Powered by the Network of Record™, Radius combines AI with the only always-on B2B dataset enabling sales and marketing to drive consistent alignment and results. Radius provides companies with continuously sharper intelligence that expands their visibility into new and existing markets, informs decisions for campaign planning and more accurately predicts and drives pipeline growth. Integrations with sales and marketing platforms such as Salesforce.com, Pardot, Oracle Eloqua, and Marketo, as well as digital and social channels, including Facebook, Twitter, YouTube, Google AdWords, and DMPs. Radius customers can zero in and take action on this intelligence immediately. Join the community of leading companies that rely on Radius to drive new revenue from every sales and marketing campaign. For more information visit www.radius.com.

At Relationship One, we empower organizations to modernize their marketing through strategy, technology and data. With a core staff of experienced marketing consultants, integration specialists, data analysts and development gurus, we have a well-respected track record for delivering solutions that meet our customers’ unique business needs. Our mission is simple – inspire success.

Simplus is an Oracle Gold Partner and provider of Quote-to-Cash implementations. We provide enterprise-wide digital transformation through advisory, implementation, change management, custom configuration, and managed services. Guided by the mantra, “success simplified,” we use leading cloud solutions to help companies achieve a strategic vision, improve performance, and increase value to stakeholders. With more than 2000 clients and a high customer satisfaction rating, Simplus helps companies improve, innovate, and grow. For more information, please visit http://www.simplus.com

SnapApp is redefining how marketers accelerate their content strategy, enabling them to create and deliver personalized content that engages and resonates with customers on a deeper level than ever before. SnapApp’s interactive content creation platform enables marketers to boost results by 2-3x across all their existing marketing programs. Visit SnapApp on the web at www.snapapp.com or follow them on Twitter @Snap_App.

Speridian Technologies is a global IT solutions provider with an excellent track record in designing, developing, and deploying enterprisewide public- and private-sector software solutions. An Oracle Platinum Partner, we have expertise in implementing CX, CRM, and cloud solutions for sales, service, marketing, and BI.

Large companies use stensul to reduce email production time by 90%, while increasing marketing email output 6-10x. stensul allows teams to scale an email program by letting non-technical marketers create a perfect, on-brand responsive email in minutes.

Sureshot's cloud-based customer engagement solutions solve marketing operations challenges that impact data management, campaign execution, and the customer lifecycle. Designed to integrate seamlessly with the key platforms of your martech stack, Sureshot solutions empower modern marketers to validate and enrich data, automate and extend cross-channel campaigns, and deliver higher-quality interactions across the customer lifecycle. Visit sureshot.io to learn more.

Synthio, formerly Social123, is a Data as a Service software that automates the cleansing, standardization, and synthesis of data to make it actionable for immediate use. Whether inside a CRM or a MAP, our solution is fit for both marketing and sales professionals. Simply put, we make your data bigger and better.

TAISTech excels at implementing Oracle Commerce Cloud and integrating it with the suite of Oracle CX products, including Oracle Marketing Cloud, Oracle Service Cloud, and Oracle Social Cloud, plus Oracle CPQ Cloud. Clients include Sur La Table, Mason Companies, Tillys, lululemon, Vitamin Shoppe, and others.

Uberflip is a cloud-based content experience platform that empowers B2B marketers to create, manage, and optimize personalized content experiences at scale so that content can be fully leveraged by all company stakeholders at every stage of the buyer journey.

VSG Commerce is a digital services provider specializing in Oracle Commerce solutions since 2006. Our services and delivery methodology create rich B2C and B2B user experiences and Oracle Markie Finalist awarded online sites!

Vuzix is a leading supplier of Smart-Glasses and Augmented Reality (AR) solutions for the consumer and enterprise markets. The company's products include personal display and wearable computing devices offering users a portable high-quality viewing experience, with a focus on ergonomics. Vuzix holds 100 patents and patents pending and numerous IP licenses in the near-eye display field. The Company has won Consumer Electronics Show (or CES) awards for innovation for the years 2005 to 2018 and several technology innovation awards. Founded in 1997, Vuzix is a public company (NASDAQ: VUZI) with offices in Rochester, NY; Oxford, UK; and Tokyo, Japan.

WalkMe is a digital adoption platform (DAP) that instantly simplifies the use of your Oracle Cloud applications. WalkMe’s context-intelligent platform anticipates user needs and provides help exactly when and where it is needed, across any software, app, or website.

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