During this three-day conference held in Chicago from April 10-12, 2018, you’ll learn from experts who work with top brands every day, Oracle product specialists who are developing the next wave of CX innovation, and your peers. Whether you’re focusing on fundamentals or pushing the edge with artificial intelligence, virtual assistants, or IoT, Modern Customer Experience is the place to be.
of all customer interactions will happen across multiple events, on multiple channels
of buyers choose the company that provides information to guide them through all stages of their buyer journey
of customers shopping online require some type of support or service to complete their purchase
of customers will pay more for a great experience