Generative AI has many applications, but… + personalization is a moving target, & more  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌
JUNE 24

Digital Marketing in 2030: Adapting to a Shifting Landscape

Mon. June 24, Noon ET/9am PT

Webinar details and registration

Oracle Digital Experience Agency | Issue 121

Generative AI has many applications, but…

We don’t use GenAI to write any of our articles. They’re all 100% human‑created. Don’t get us wrong—we love technology. Heck, we’re part of Oracle, one of the biggest tech companies in the world. However, it’s critical to understand when technology is appropriate and when it’s not. Can GenAI give you the most timely takes on digital marketing trends and developments? Can it produce unique insights? Or share firsthand insights from working with some of the world’s best brands? No, it can’t. Only our experts can do that. Over the years, I’ve worked with nearly 150 of them to create our blog posts, infographics, reports, and webinars. They always inspire me with their insights and passion. When you see our content, I hope you feel that, too.

 

Chad S. White

Head of Research
Oracle Digital Experience Agency

 
 

In this issue:

  • Biggest B2B email marketing opportunities
  • Personalization is a moving target
  • The future of AMP for email
  • How to handle the busy season
  • Lands’ End wins with mystery campaign
B2B brands used only three of 38 email marketing tactics and technologies at least 25% more than B2C brands.
MarketingProfs

The Biggest Email Marketing Opportunities for B2B Brands

B2B brands significantly trail their B2C peers in the use of most email marketing tactics and technologies, according to the inaugural State of Email Trends report from Litmus and Oracle Digital Experience Agency.

 
The 4 biggest opportunities
Personalization isn’t a toggle. It’s a slider with a range of possible personalization opportunities.
CMSWIRE

How to Prioritize Email Personalization’s Perennially Moving Target

Email personalization has been a major priority for marketers for well over a decade. Is that because it’s incredible, or incredibly difficult to do well?

 
The answer
AMP for email’s success in Asia shows that it’s not the standard that’s the problem. It’s inbox provider support.

AMP for Email: The Present & Future of the Standard

Launched in 2019, AMP for email promised to bring standards‑based interactivity and real‑time content to inboxes. However, current barriers make reaping those benefits impossible for most brands.

 
What needs to change
“One of the most important things is being able to plan your calendars out with enough time in advance that there doesn’t HAVE to be a busy season,” says Spencer.
INBOXARMY - YOUR EMAIL MARKETING ARMY

The Seasons of Email Marketing

Along with 11 other experts, Oracle Digital Experience Agency’s Spencer Kollas shares his advice on how to handle the busy season and what to do during the off‑season.

 
How to handle the ups and downs
This is one of 6 Horizon Interactive Awards we won this year—and one of dozens of awards we’ve won in recent years with our clients.
HORIZON INTERACTIVE AWARDS

Lands’ End Win Is No Mystery

To help counteract the negative impact of Mail Privacy Protection on Lands’ End, Oracle Digital Experience Agency created a Mystery Sale experience that delivered a 28% increase in revenue per email and a Gold Horizon Interactive Award.

 
See the winning campaign

Say What?

“For most B2C companies, Q4 will drive as much website traffic as the rest of the year combined. Ensure you have behavioral and inventory triggers in place to react to the expected traffic. Low‑Inventory notifications, back‑in‑stock triggers, wish list alerts, and others should be at the top of your list to be ready‑to‑roll before Q4. If you don’t have inventory‑based trigger capabilities, Oracle Infinity can help you respond to these critical behavior opportunities.”

 

Peter Briggs

Director of Analytic & Strategic Services
Oracle Digital Experience Agency

 

Say Hello

Email Innovations World

June 5–7, Phoenix

Oracle Digital Experience Agency’s Chad S. White is keynoting about email marketing trends and Sarah Gallardo is sharing common accessibility pitfalls you won’t find on a checklist at Email Innovations World.

 
ORACLE CloudWorld

Sept. 9–12, Las Vegas

A wide range of Oracle customers, experts, and partners will speak about the latest innovations and strategies in marketing, sales, service, and beyond at Oracle CloudWorld.

 
digital summit

Oct. 3–4, Atlanta

Oracle Digital Experience Agency’s Spencer Kollas is talking about how CRM is not just email at Digital Summit Atlanta.

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