Apple and Yahoo’s June announcements make it clear that… + writing effective survey questions, & more  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌
July 31

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Oracle Digital Experience Agency | Issue 123

Apple and Yahoo’s June announcements make it clear that…

Tabbed inbox interfaces are now the status quo, and GenAI‑powered preview content and summaries are the next wave of inbox changes. I have long argued that tabs aren’t worth worrying about, but Gmail’s policy of Automatic Extraction for marketing emails in the Promotions tab has me concerned. GenAI‑powered summaries that replace preview content or push down an email’s body content are also sure to frustrate marketers, especially when their messages are automatically subjected to these treatments by inbox providers rather than selectively used by subscribers. Overall, these moves are further evidence of inbox providers’ willingness to invest in features that address what they see as email’s shortcomings.

 

Chad S. White

Head of Research
Oracle Digital Experience Agency

 
 

In this issue:

  • 3 reasons for senders to be upset
  • Writing better progressive profiling questions
  • Voice assistants reading emails
  • Leadership lessons from parenthood
  • Xumo TV wins Horizon Interactive Award
Automatic Extraction, unsubscribe prompts after 30 days, and Mail Privacy Protection are all unfair to marketers.
ONLY INFLUENCERS

What Email Marketers Should Be Upset About

There’s no shortage of things in email marketing to be irritated about, but marketers are used to being irritated.

 
3 things worth being upset about
Getting usable answers to your progressive profiling questions can go wrong before you write a question, when writing the question, when writing answer choices, and three other points in the process.

Writing Survey & Progressive Profiling Questions that Deliver Valuable Insights

Getting more zero‑party is vital to fueling personalization, segmentation, and automation efforts. Ask a question—get a response. It sounds simple, but it’s not.

 
6 places it can go wrong
With accessibility and inclusive design becoming major trends, the emphasis on making email campaigns more voice-friendly has grown.

Voice Assistants Reading Emails: How to Create Voice–Friendly Campaigns

With accessibility and inclusive design becoming major digital marketing design trends, the emphasis on making email campaigns more voice‑friendly has grown.

 
Explore the contradictions & compromises
Chad is the father of three boys (12, 15, and 27), including one with special needs.
stripo

What Parenthood Has Taught Me about a Good Leader

To mark Father’s Day, Oracle’s Chad S. White joins some of the dads at Stripo in sharing how being a parent has impacted their approach to leadership.

 
Lessons learned
This is one of 6 Horizon Interactive Awards we won this year—and one of dozens of awards we've won in recent years with our clients.

Xumo TV Engagement Program Wins

Oracle Digital Experience Agency crafted helpful Xumo campaigns that grabbed the attention of customers—and Horizon Interactive Award judges—with personalized content, plus highlights of the many great benefits and offerings of the new smart TV brand.

 
See the winning campaigns

Say What?

“Tap into the Olympics buzz this summer, even if sports aren’t particularly relevant to your business or audience. Think of angles that are more on‑brand, like the ‘____ is my Olympics’ meme or a Paris‑inspired campaign.”

 

Kelly Moran

Senior Art Director for Copy
Oracle Digital Experience Agency

 

Say Hello

Oracle CloudWorld

Sept. 9-12, Las Vegas

A wide range of Oracle customers, experts, and partners will speak about the latest innovations and strategies in marketing, sales, service, and beyond at Oracle CloudWorld.

 
Digital Summit

Oct. 3-4, Atlanta

Oracle Digital Experience Agency’s Spencer Kollas is talking about how CRM is not just email at Digital Summit Atlanta.

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