With loyalty programs experiencing a renaissance… + 6 loyalty trends to watch, & more
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With loyalty programs experiencing a renaissance…
Now is the time to reassess yours and ensure that you’re successfully making the shift from a transactional spend-to-get scheme to an engagement-driven one. During this reevaluation, brands should align with the latest loyalty trends, revisit your loyalty health and performance KPIs, and reexamine your loyalty program liabilities. It’s also a great time to learn from brands that have successfully made this shift, including The Vitamin Shoppe and Reckitt.
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Carly Mathews
Senior Principal Consultant,
Oracle Marketing Consulting
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In this issue:
- Successful digital marketing redesigns
- 6 key loyalty program trends
- The future of email marketing
- ‘The strategy comes first’
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Regular digital marketing redesigns are critical, but what does a good redesign process look like, and who should be involved?
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Non-purchase engagement, choice and flexibility, personalized experiences, and other loyalty trends are key right now, as The Vitamin Shoppe’s transformation story demonstrates.
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Oracle’s Chad S. White checks up on the predictions he made in the 2017 3rd Edition of “Email Marketing Rules” and also shares the predictions from the newly released 4th Edition.
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Oracle’s Chad S. White joins Email & Coffee podcast host Joi Brooks to discuss nurturing B2B leads, focusing your email content on the HOW, and many other strategy-related topics.
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Say What?
“Any nuts-and-bolts template elements that don’t usually change day to day should be carefully reconsidered during a redesign. These include things like navigation links in headers or recovery modules at the bottom of an email template, for instance.”
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Kelly Moran
Senior Art Director for Copy,
Oracle Marketing Consulting
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Say Hello
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Sept. 18–21, Las Vegas
Join Oracle Marketing Consulting at Oracle CloudWorld to learn about the latest technologies and strategies to better connect with your customers.
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Our digital marketing experts deliver the tools and expertise you need to achieve more with the leading marketing cloud—including strategy, creative, automation, and more. For example, our full service email marketing clients generate 24% higher open rates, 30% higher click rates, and 9% lower unsubscribe rates than Oracle Responsys customers who aren’t.
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