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Oracle Retail RACK

Setting the Bar: Global Customer Experience Trends 2019. This report, based on a global survey of over 15,800 consumers and 210 retailers, explores consumer expectations and retail perceptions of final mile execution, mastering the connection and the store user experience.

Access Report

Get a Regional Perspective

The bar with which consumers measure experience is in constant flux, with every great experience raising customer expectations. Take a closer look at global consumer key trends.

Key Trends: EMEA

Get a quick view of the key trends and consumer expectations in EMEA

View the EMEA factsheet ➜

Key Trends: JAPAC

Get a quick view of the key trends and consumer expectations in JAPAC

View the JAPAC factsheet ➜

Key Trends: Latin America

Get a quick view of the key trends and consumer expectations in Latin America

View the Latin America factsheet ➜

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Customer Content

Explore customer presentations from global fashion, grocery, hardline, and specialty brands.

Events & Webcasts

Access complete event proceedings from Oracle OpenWorld, ORIF, Oracle Retail Cross Talk, and more.

Solutions & Best Practices

View the latest innovations and roadmap enhancements across the Oracle Retail footprint.

Partners

Browse premiere partner content and the broader Oracle Retail ecosystem.

Oracle Retail COVID-19 Resource Center
Helping Retailers Lead in a Time of Crisis

Your source for content and communications to
support your retail business during the crisis. Click Here to Access

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