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This report identifies the curvature of change in consumer behavior, and the vectors underpinning the shifts we see in retail, to dial in on what is simply a function of change and what is a constant. Explore how the retail landscape is forever changed by examining the current inflection point, the ensuing supply chain dilemma, and the ultimate shopping effect.
The Anatomy of Change examines three critical factors impacting consumer behavior as global conditions changed–the pandemic effect, the social influence, and the holiday impact–and how retailers can anticipate, embrace, and thrive in the New Next.