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Oracle Retail RACK
Retail at an Inflection Point: Consumer Research 2021
This report identifies the curvature of change in consumer behavior, and the vectors underpinning the shifts we see in retail, to dial in on what is simply a function of change and what is a constant. Explore how the retail landscape is forever changed by examining the current inflection point, the ensuing supply chain dilemma, and the ultimate shopping effect.
Explore Last Year’s Research
The Anatomy of Change examines three critical factors impacting consumer behavior as global conditions changed–the pandemic effect, the social influence, and the holiday impact–and how retailers can anticipate, embrace, and thrive in the New Next.
Understanding Consumer Behavior in 2020
A global look at key retail trends and consumer expectations that have evolved from the pandemic.
View the 2020 consumer research report ➜
Global Customer Experience Trends 2019
This report examines three core areas where retailers can make a marked impact and raise their own bar: the final mile, mastering the connection and the store user experience.
Discover the 2019 consumer research ➜
Key Trends: EMEA
Get a quick view of the key trends and consumer expectations in EMEA
View the EMEA factsheet ➜
Key Trends: JAPAC
Get a quick view of the key trends and consumer expectations in JAPAC
View the JAPAC factsheet ➜
Key Trends: Latin America
Get a quick view of the key trends and consumer expectations in Latin America
View the Latin America factsheet ➜