Customer Service
The Path to Sales Performance, 6 Ways to Win
Scan the headlines:
  • Learn what’s changed in the new digital selling environment, what’s at stake, what it means
  • Discover how to better understand buyers, deliver higher value, build loyalty
  • Apply 6 winning strategies best-in-class brands have implemented

Cold calls. Warm leads. Insights-based selling. Account-focused strategies. Sales teams have a mandate to drive revenue growth, find new leads, and meet their numbers. But, evolving customer expectations are changing the dynamics:

of buyers talk to 3rd party sources

of buyers talk to 3rd party sources before a company’s own sales team.

executives prefer

of executives prefer to work with a salesperson referred by someone they know.

of a prospect’s buying journey

of a prospect’s buying journey is done on digital channels.

More Sales Performance Resources

Increase Speed, Accuracy, and Revenue with CPQ
Increase Speed, Accuracy, and Revenue with CPQ

In this ebook, discover how CPQ can help your organization achieve rapid sales enablement, higher margin selling, and better financial control.

Webcast: 3 Keys to More Effective Selling with Master Lock and Oracle
Forrester Wave

In this webcast, hear Master Lock’s digital sales model and the benefits of a scalable, modern sales force automation solution.

Hear from Kenya Airlines on streamlining sales processes, connecting customer touch points and increasing revenue with Oracle Sales Cloud and Engagement Cloud.

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