Today, the buying experience is expected to make life easier (and better). But most companies are somewhere between an ecommerce solution that meets their customers’ bare minimum expectations and a digital commerce solution that’s frictionless, fluid, and complete. So remove the roadblocks and reach this new world of commerce. The rewards are worth it.
Digital commerce helps customers research, find, configure, purchase, confirm, and track the goods/services they want through an interactive, intuitive self-service experience. It includes the processes and technologies to guarantee this experience remains consistent across all touchpoints.
Explore these success stories to see how leading B2B and B2C companies are delivering groundbreaking ecommerce experiences to new audiences.
Did you know that customers are willing to pay as much as 18% more for a great buying experience? What other customer preferences should you know about? See what lights up your customers' screens (and their lives) in this infographic.
The benefits of true digital commerce are endless. But when an online store is deployed as a standalone solution, the siloed data of other systems becomes underutilized, and realizing those benefits becomes harder. Discover three benefits of connecting your front- and back-office solutions.