Loyalty and Engagement: Shift from Knowing to Understanding Your Customers - Listen to ABC Fine Wine & Spirits, Hibbett & The Vitamin Shoppe discuss how they construct compelling loyalty and rewards programs that provide a real-time view of their customers. They leverage the strategic insights combined with embedded AI to shape demand with compelling offers and promotions. Learn how these retailers drive engagement at every step of the shopper journey.
Hear how DICK'S Sporting Goods gains better visibility across the supply chain and leverages AI and machine learning to optimize pricing, manage markdowns, improve demand forecasting, identify risks, and provide recommendations to guard against inventory shortages or delays.
Listen to the CTO of Guitar Center, Chief Founder of Hammitt, and Global Head of Uber Direct discuss strategies that retailers can use to drive consumers to their brand and convert browsers to buyers. They also discuss how retailers balance innovation with best practices around inventory, customer service, delivery, communications, and pricing strategies to drive loyalty.
Retail expert Lee Clinton showcases the power of Oracle for Retail through a connected end-to-end business process demo that enables retailers to execute strategic goals and unlock the value of customer data.
Learn how the power of a modern retail platform frees up space for retailers to innovate, build a blueprint for agility, and get closer to the customer.
With competitive pricing and no hidden fees, this new payment service gives retailers the convenience of a one-stop shop—offering one solution, one contract, one fee, and one support line—with no long-term commitment.